Kahaluu Bay Holidays from NZ$2,636

The moment I got there, I felt so at peace. I needed a getaway for myself and this place was perfect for that. The whole trip was calming and easy, which is what I needed. Thank you. I look forward to going there again.

Outstanding property.

I decided to treat myself and upgrade to the Gold experience at the Fairmont Orchid—and it was worth every penny. From the moment I arrived, Abigail, Jasmine, and Samuel went above and beyond to make my stay unforgettable. Their attention to detail, personalized service, and genuine care truly elevated the experience. Whether it was anticipating my needs, offering thoughtful touches, or ensuring every moment felt special, they delivered the Gold standard in every way. If you’re considering the upgrade, do it—the level of service and comfort is absolutely worth the extra cost.

I picked this hotel based on location. I selected the least expensive room and that was a huge mistake. I’m not sure if it’s the same in every room but the large plane traffic around the clock often woke me up as well as the street traffic. I always travel with a white noise machine but this time it didn’t help. I guess I get what I paid for. And isn’t reflected in my 4 star review. The staff were friendly, helpful and kind. I did not run into any staff that I felt was rude. The actual room was nice. I didn’t think the little AC unit was going to do anything but it worked great. But it was noisy every time it was on. I kept thinking it was a motorcycle. My only complaint about the cleanliness. I hate finding hair everywhere. On the walls. On the shower walls. On the towels. And it wasn’t my hair. It was the wrong color. The hotel has bikes and paddleboards guests can use. The pool was nice, although I didn’t use it. Overall I would stay again but in a different room, unless they are all noisy. Great location- close to the ocean and 45 minutes drive to Volcano National Park