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"Clean spacious room with a very comfortable bed. The front desk staff needs to be friendly and professional. I requested a late check out due to my husband being ill. She didn’t ask why I needed extra time and hung up on me. That is poor customer service. I will definitely return, but good customer service is a must. The Alto restaurant on the 17th floor had delicious food and excellent customer service!"

"Good"

"No"

"Great place "

"The staff was helpful. Two guests had a loud shouting match the first night, and someone pulled the fire alarm the second night. Overall, it was average."

"Too many kids in the pool with no adults . Drunk adult lady in pool area. "

"Parking was not free. They charged us $25 port day when it clearly started that parking was free when we booked the hotel"

"I had an amazing stay at the hotel. The staff was friendly. The breakfast was amazing. I love the omelettes fresh every morning. The only thing that really upset me is that my shower wouldn’t drain the night I got in. There was no staff on duty to fix it so I wasn’t able to shower until the next day when someone was able to come fix it which was very irritating. "

"Fiid"