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"Room was clean, view from sea rooms great. The decor is dated and rooms basic, the double rooms also consist of 2 single beds pushed together with single duvets. The mattresses are extremely firm which will suit some, when mentioned to front desk the manager did resolve the issue very quickly by arranging matress toppers which helped but something to consider. The rooftop pool is great but very cold, the other pool on the 1st floor does not get any sun so also very cold. Most staff were friendly and helpfull, the only issue was the lady working at the cosmo sky bar during the day as was not very polite and was obvious she didnt want to be there."

"Didn’t feel like a 5 star hotel. "

"Hotel and room spotlessly clean, friendly helpful staff, good location. Great selection at breakfast"

"3rd trip to the Serawa. Excellent small hotel with amazing staff. Joanna on reception is an asset to any business and is very very helpful. And Vania and Carmen made every breakfast fun and friendly. All of the guys in the kitchen help make what I can only say is my favourite breakfast. The gardeners are also very friendly and have done a fantastic job. The pool area does need some attention. New sunloungers and a bit of money spent on the poolside itself"

"We have just returned from a short stay at the hotel. It's a fabulous hotel with super friendly staff and right on the seafront. It was so good, we are booking another stay."

"Helpful staff, very clean hotel, excellent breakfast and lively spa."

"Great location and clean hotel. Reception staff super friendly. Parking available. Just ring bell at the gate. Breakfast was included but wasn’t anything great. Recommend for a few nights, big room and spotless."

"Great place at the base of town. Lovely buffet and very helpful staff. Modern hotel with a great pool."

"The hotel was very clean,room was lovely and spacious.As a solo guest I felt very safe and the staff were friendly Spa was amazing and relaxing. The breakfast was good but the food at dinner was not as hot as it could be and not too many choices but it was early in the season."