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"Wonderful staff were very attentive and kind. Rooms were beautiful. Thankful for the shuttle for Odawara station and the drivers to Gora station. We enjoyed our stay very much!"

"Excellent attentive staff. Food quality was Michelin Star for the dinner and breakfast. Open Air private Onsen was the best part of the stay. "

"Perfect "

"Friendly staff, and clean and spacious room. The outdoor bath was amazing"

"Beautiful room filled with amenities for comfort. Spectacular views of Mount Fuji on a clear day!"

"The food, facility, and staff were all top notch!"

"Beautiful waterfront view "

"Breakfast buffet was great. But time to stop imposing the silly Covid-era measures in the dining area, all of which have proven to be without any scientific or medical basis. If there are guests that complain about removing such measures, they should just stay at home with their neuroses and not bother to leave their homes. Other than that, what a lovely dog friendly place to stay! The pool is great; I would just ask the management to consider revising the morning opening times which make it difficult to enjoy the pool and onsen, in addition to taking breakfast. "

"Good Food"