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"The condominium was very spacious!"

"I really enjoyed my stay here. It is a beautiful well kept onsen ryokan with amazing spacious rooms and facilities. The food was incredible. The staff was also incredible - I had a very tight schedule on my last day to get back to Tokyo and the staff helped me make a morning timeline and they really adhered to it on my behalf which was the most impressive part. My breakfast came a little early and they had the hotel car to take me to the train station all perfectly on time. I think there are some old reviews of this hotel on this website that are outdated. For example I saw reviews saying the staff can't speak English well which is now completely false, both the staff at the front desk and who brought meals to our room spoke very good English . I highly recommend this place and would stay here again."

"Incredible!"

"A great hotel to stay at 5 min from Odawara station. Breakfas was excellent. They even allow you to takebit to your room. Provides toothbrush toothpaste and night gown. They even keep your luggage after checkout until evening."

"Very good location and beautiful environment, wonderful onsen bath and dinner."

"Beautiful hotel with wonderful service. The onsite onsen was a great way to relax after a long day of walking. The restaurant on site was also great."

"Gorgeous and spacious room. Very inviting onsen area, even in the pouring rain. Nice touch that outfits are provided to walk to the onsen, and it was a long distance from my room. Expensive but delicious meal at the French restaurant. Breakfast was plentiful but they need more than one coffee machine; there was always a line of people waiting. The hotel has beautiful grounds and landscaping, with great views of the lake, which I saw only through windows, sadly, as it never stopped raining during my whole visit. :-("

"Great view! Close to all the attractions; good buffet food variety for teenagers who are new to Japanese cuisine "

"Although hotel seems older, room was clean and very spacious. It was somewhat an apartment like. There was kitchen and a dining table but no cooking nor dining utensils and plates/bowls. But it was a nice surprise, as we didn’t expect the room to be that. Location was pretty convenient. Staff were friendly. A bit “odd” that there was a staff watching us at swimming pool. Understand that it was probably a lifeguard situation but seems a bit awkward to be watched all the time while swimming."