This tranquil retreat in La Gloria offers a peaceful base with practical amenities. Enjoy scenic views from the rooftop terrace, in-room WiFi, and bike rentals. The property also provides tour assistance and luggage storage, services previous visitors appreciated.
La Gloria, a neighbourhood in Isla Mujeres, is home to Kay Isla Mujeres. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. Garrafon Natural Reef Park and Parque de los Suenos are also worth visiting. Take the opportunity to explore the area for water adventures such as snorkelling. Visit our Isla Mujeres travel guide
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
13 min walk - 1.1 km
Crayola House
14 min walk - 1.2 km
Mundaca House
8 min walk - 0.7 km
Parque de los Suenos
2 min drive - 2.1 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
121 min drive
Restaurants
Zaza Beach Club
3 min drive
Albatros Beach Club
14 min walk
Mar Bella
15 min walk
Icebar
20 min walk
Playa Tiburón
19 min walk
About this property
Kay Isla Mujeres
A rooftop terrace, laundry facilities and tour/ticket assistance are available at this smoke-free aparthotel. Other amenities include a front desk safe. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a kitchen island. Added amenities include free WiFi, a Smart TV and premium bedding. Housekeeping is available on request.
Kay Isla Mujeres offers 7 air-conditioned accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation includes kitchen islands. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Smart televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
2 buildings
3 floors
7 units
Bed sheets changed on request
Bicycle rentals
Housekeeping (on request)
Individual decor
Individual furnishings
Towels (changed on request)
Water dispenser
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Key retrieval, private entrance
Pets
Pets stay for free
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MXN 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet deposit: MXN 1000 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Property is also known as
Kay Isla Mujeres Aparthotel
Kay Isla Mujeres Isla Mujeres
Kay Isla Mujeres Aparthotel Isla Mujeres
Frequently asked questions
Is Kay Isla Mujeres pet-friendly?
Yes, this property allows cats and dogs (limit 2 total). There's a deposit of MXN 1000 per stay. Some restrictions may apply, so please contact the property for more details.
How much is parking at Kay Isla Mujeres?
This property doesn't offer parking.
What time is check-in at Kay Isla Mujeres?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Kay Isla Mujeres?
Checkout is at 11:00 AM.
Where is Kay Isla Mujeres located?
Located in La Gloria, this aparthotel is within 1 mi (2 km) of Mundaca House and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. North Beach is 2.9 mi (4.7 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Kay Isla Mujeres Reviews
5.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
2.0
Amenities
6.8
Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
Reviews
2/10 Terrible
Patricia Berenice
31 Oct 2023
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Reservamos en expidia y cuando llegamos bo hubo nadie para entregar el departamento, tardamos como dos horas en esperar y tuvimos que cancelar, adicionalmente estaba muy retirado de la avenida y se veía fea la colonia, cómo insegura
Patricia Berenice
Stayed 2 nights in Oct 2023
6/10 Okay
Ruth
12 Mar 2024
Ruth
Stayed 1 night in Mar 2024
8/10 Good
Marc-andré
16 Feb 2024
Liked: Cleanliness, property conditions & facilities, communication