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Fabulous small boutique hotel in a quiet and safe street, and easily accessible to old town and new town. Debbie and her team are so hospitable. There are 2 buildings directly opposite each other. Our 2 night stay was in a Suite and the room was beautiful. Absolutely spic and span and well designed, plenty of room. The breakfast is great. Choice of western or asian style, with help yourself area as well, and it is all very fresh and delicious. A wonderful stay.

Great location and definitely worth the cost. The apt views were breathtaking. Clean and very spacious. Very secure and check in process was very smooth. I would recommend staying more than 2 nights to full enjoy the amenities and water park.

Our visit was an opportunity to stop and enjoy the beauty of the natural environment. Our hosts were very welcoming and the dinner and breakfast, eaten with the back drop of a waterfall, were delicious.

Stayed 2 nights at this amazing retreat in Ipoh with my wife, in an overwater villa. The meditation cave and steam cave helped to ease away tension but we found the hotspring dipping pools were absolutely the best for relaxation, particularly the private spa in our villa. Jeff's cellar was a revelation - how do I get one! The staff were great, very attentive and knowledgeable about all aspects of the retreat. Meals at Pomelo are beautifully presented and delicious so well done to the chefs and...

We love the hotel’s Art Deco/contemporary luxury design, making it a truly unique and beautiful property. A lot of thought goes into every aspect from the impressive reception lobby to the luxurious bed linen. The welcome tea hosted on the Executive Floor lounge is a nice and hospitable gesture (well done)! Don’t miss going up to the rooftop garden. The views are amazing! The staff are helpful and friendly. Special mention of the Concierge Mr Amin who has a cheerful smile for everyone. The...

Dass the receptionist was very helpful with an early check in!

Good to stay, comfortable and i did enjoy myself. Only one advice for HSK, please wipe off the dust on the cable and desk surface if possible. Apart from that, overall are awesome. Thank you for all the staff.

The property is awesome and the pool and facilities are fantastic. The apartment was clean and had everything we needed but we found the set up a little different with the sink at the end of hallway. It is shown in the photos but just felt a bit peculiar in real life, can’t really explain why! E loved the rest of the apartment though and the beds are super comfy.

The most beautiful stay - superb staff and amenities. The food is also spectacular. Can't wait to go back!

We decided on a last minute stay and what a great decision that was. Lovely hotel, beautiful surroundings, old world charm with superb warm freindly service.

Great service

Excellent property to spend time with family

Great property, location, but mainly the service attitude of all staff. Being coeliac, they went the extra mile with GF breakfast, afternoon tea and dinner. We even got a travel food pack. Can't rate them high enough.

Great Location. Would come back again.

Shower need to be cleaner, mould wall. Staff was not too bad. Amenities was lacking as in cafe been shut for some time n hotel needs some upgrades.