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The Banjaran Hotsprings Retreat

5.0 star property
Adults-only hotel with 2 restaurants and full-service spa

Choose dates to view prices

The Banjaran Hotsprings Retreat provides a peaceful sanctuary in Ulu Kinta. Guests can enjoy therapeutic aromatherapy and Ayurvedic treatments at the spa or relax in the outdoor pool surrounded by gardens.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Room service
  • Laundry
The current price is NZ$771
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Water Villa (No Child Allowed)

Premium bedding, down duvets, minibar, in-room safe

Water Villa (No Child Allowed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
HDTV
Hypo-allergenic bedding
  • 155 sq m
  • 1 bedroom
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Villa (No Child Allowed)

View from room

Garden Villa (No Child Allowed)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
HDTV
Hypo-allergenic bedding
  • 261 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Villa (No Child Allowed)

Lake Villa (No Child Allowed)

Lake Villa (No Child Allowed)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Garden
Balcony
Private indoor hot tub
Air conditioning
HDTV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 59 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Garden Villa (No Child Allowed)

Grand Garden Villa (No Child Allowed) | Private pool

Grand Garden Villa (No Child Allowed)

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
HDTV
  • 261 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Water Villa (No Child Allowed)

Premium bedding, down duvets, minibar, in-room safe

Water Villa (No Child Allowed)

  • Sleeps 2

View all photos for Garden Villa (No Child Allowed)

Premium bedding, down duvets, minibar, in-room safe

Garden Villa (No Child Allowed)

  • Sleeps 2

View all photos for Lake Villa (No Child Allowed)

Premium bedding, down duvets, minibar, in-room safe

Lake Villa (No Child Allowed)

  • Sleeps 2

View all photos for Royal Villa - Two Bedroom Pool Villa (No Child Allowed)

Premium bedding, down duvets, minibar, in-room safe

Royal Villa - Two Bedroom Pool Villa (No Child Allowed)

  • Sleeps 4

View all photos for Grand Garden Villa (No Child Allowed)

Pool

Grand Garden Villa (No Child Allowed)

  • Sleeps 2

Lake Villa

  • Sleeps 2
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About the area

Map
1 Persiaran Lagun Sunway 3, Ipoh, Perak, 31150

What's nearby

  • Lost World Tambun - 7 min walk - 0.6 km
  • Kinta City Shopping Centre - 7 min drive - 5.4 km
  • Perak Stadium - 10 min drive - 8.4 km
  • Ipoh Parade - 12 min drive - 11.4 km
  • Concubine Lane - 14 min drive - 11.4 km

Getting around

  • Ipoh Railway Station - 11 min drive
  • Ipoh (IPH-Sultan Azlan Shah) - 20 min drive

Restaurants

  • ‪Restaurant Di Nijam - ‬12 min walk
  • ‪Restoran Naiman Seafood - ‬8 min walk
  • ‪A&W Sunway City Ipoh DT - ‬9 min walk
  • ‪Garden Terrace - ‬14 min walk
  • ‪Clove Cafe - ‬11 min walk

About this property

The Banjaran Hotsprings Retreat

Luxury boutique hotel located in Ulu Kinta
A terrace, shopping on-site and a garden are just a few of the amenities provided at The Banjaran Hotsprings Retreat. Indulge in aromatherapy, a body scrub and a facial at the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Yoga classes are offered at the gym; the property also has a library, dry cleaning/laundry services and a bar. Free in-room WiFi is available to all guests, along with conference space and a steam room.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • A free theme park shuttle, hot springs on-site and express check-out
  • Express check-in, tour/ticket information and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at The Banjaran Hotsprings Retreat feature thoughtful touches, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding and down duvets
  • Showers, free toiletries and hairdryers
  • 49-inch HDTVs with premium channels and DVD players
  • Private gardens, coffee/tea makers and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free theme park shuttle
  • Free covered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Jeffs Cellar
  • Sky Bar
  • The Pomelo

Things to do

  • 3 hot springs
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 430 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • 3 hot springs
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot springs open from 7:00 AM - 7:00 PM
  • Hot springs water temperature - 40 ºC
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 31 buildings
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Dining at Jeff's Cellar is available by reservation only and must be requested at least 48-hours before arrival. Reservations cannot be requested after check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7 AM to 7 PM
Hot springs access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Banjaran
Banjaran Hotsprings
Banjaran Hotsprings Retreat
Banjaran Hotsprings Retreat Hotel
Banjaran Hotsprings Retreat Hotel Ipoh
Banjaran Hotsprings Retreat Ipoh
Banjaran Retreat
The Banjaran Hotsprings Retreat Hotel Ipoh
The Banjaran Hotsprings Retreat Ipoh
The Banjaran Hotsprings Retreat Hotel
The Banjaran Hotsprings Retreat Hotel Ipoh

Frequently asked questions

Does The Banjaran Hotsprings Retreat have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM to 7 PM.

How much does it cost to stay at The Banjaran Hotsprings Retreat?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at The Banjaran Hotsprings Retreat on 26 Nov 2025 start from NZ$771.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Banjaran Hotsprings Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Banjaran Hotsprings Retreat?

Self-parking is free at this property.

What time is check-in at The Banjaran Hotsprings Retreat?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at The Banjaran Hotsprings Retreat?

Checkout is at noon. Late checkout is available for a fee.

Does The Banjaran Hotsprings Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Banjaran Hotsprings Retreat located?

Located in Ulu Kinta, this luxury hotel is 0.7 mi (1.2 km) from Sunway Lost World Theme Park: Hot Springs & Night Park and within 6 miles (10 km) of GoChin Tambun Pomelo Agro Farm and Kinta City Shopping Centre. Ipoh Night Market and Geological Museum are also within 6 miles (10 km).

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Reviews

The Banjaran Hotsprings Retreat Reviews

9.6

Exceptional

9.6

Cleanliness

8.6

Location

9.6

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 321 out of 403 reviews
Rating 8 - Good. 68 out of 403 reviews
Rating 6 - Okay. 7 out of 403 reviews
Rating 4 - Poor. 6 out of 403 reviews
Rating 2 - Terrible. 1 out of 403 reviews

Reviews

10/10 Excellent

YUKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best resort in Malaysia. Room is very clean and new. I strongly recommend to have dinner at Jeff’s Cellar.
Room have own hot spring bath and pool.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Banjaran Hotsprings Retreat was truly a dream. The facility is stunning, the staff polite and attentive and food/drinks/service were all impeccable. Will definitely be back and highly recommend to any fellow travelers.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Love Banjaran and it has 1 of the coolest restaurants in the world, Jeff's Cellar
Stayed 2 nights in Apr 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. Food delicious. Options for puck up, drop off and for site seeing
Stayed 2 nights in Aug 2024

10/10 Excellent

weng kee

Will come back even though it is pricey.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Comfortable and relax stay. Wish to stay longer. Great for staycation and away from city life to recharge. Staff are friendly and helpful from reception to restaurants. Dinner was great at Jeff’s cellar. Will come back again.
Stayed 1 night in Jun 2022

8/10 Good

Sze Hwee

Liked: Staff & service
The villa we booked was nice, however it needs more maintenance given that it’s only 13-14 years old. Apart from this, the hotspring pools were awesome , villa jacuzzi too.
Stayed 2 nights in Apr 2023

10/10 Excellent

Rechdy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful. You feel isolated from outer world. Staff is so welcoming and friendly.
Stayed 1 night in Aug 2022

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two nights for our honeymoon and it was worth every penny. We were given swan towels and rose petals on the bed and a congratulatory little cake. The private hot springs and plunge pool in our villa were excellent and nice to lounge in the outside/inside living area during thunderstorm. The staff were lovely, welcoming, attentive and friendly. We will definitely be coming back to Ipoh just for this beautiful gem.
Stayed 2 nights in Nov 2023

8/10 Good

Sook Nee

Liked: Cleanliness, staff & service
Great experience & friendly staff. Spacious room & peaceful surrounding. One thing to highlight is the hot dipping pool full with green mold. Very slippery.
Stayed 1 night in Jul 2022

10/10 Excellent

MOHD SALAHUDDIN

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique, relaxing and peaceful hotspring resort unlike any place we have been to. The resort really makes you feel special and welcome with all the extras and convinces provided. The resort and its surrounding feels like a small piece of rainforest heaven with its hot spring dipping ponds, villas with your own hotspring Jacuzzis and pools, free evening yoga and meditation classes, 2 meditation caves, ome natural hot spring heated sauna cave, a mitchelen star worthy restaurant set in a natural cave (jeffs cellar), and a bar on a mountain side overlooking the forest and natural geothermal pool. Jeffs cellar served the most amazing 9 course meal we've had and thier staff were all knowledgeable and welcoming. This resort is beyond words, and well worth the price.
Stayed 3 nights in Aug 2023

6/10 Okay

Hsi

Liked: Cleanliness, room comfort
Disliked: Staff & service

Caution on the traffic issue

Fantastic evironment and villa Taxi and bus are very difficlut to get, we took more than 1 hour in front of Ipoh Railway Station for grabcar. Hotel could not help at all. Check-on took very lone time about 45 minuntes, only one front desk staff. Interrupted shower hot water supply, only little drops.
Stayed 1 night in Jan 2023

10/10 Excellent

Perdita

Liked: Cleanliness, amenities
Fantastisch! Zimmerausstattung, die ganze Anlage, Service, Essen: alles traumhaft!!!! Ist fast surreal schön und hochwertig. Da werde ich mich immer dran zurück erinnern.
Stayed 1 night in Oct 2025

10/10 Excellent

Meriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Wee Chieh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super relax with the hot spring and room super nice. However the gym equipment abit old , need maintenance
Stayed 2 nights in Mar 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen tollen Aufenthalt und würden jederzeit wieder kommen.
Stayed 1 night in Feb 2025

10/10 Excellent

SungJoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very pleasant stay. Room was very clean, comfortable, well serviced.
Stayed 2 nights in Jan 2025

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you arrive at The Banjaran you know that there is something special on offer. The photos do not prepare you for the beauty of the site, the mountain backdrop and lush jungle with gently weaving paths promising so much and tempting you to explore. The caves and hot springs, picture perfect pool and all day dining. The villas are perfectly presented and provide so much more than a standard room, spacious living space and private pools, balcony over the water or furnished terrace and well stocked mini bar. The vibe at Banjaran is laid back and low pressure. Long lazy delicious breakfasts and options to relax and decompress around the site, spa, sauna, pools and places to just site and watch the world go by. At the core of the Banjaran experience are the staff who are friendly, quietly efficient and always purposeful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Belle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a retreat! Property was beautiful, room was comfortable and relaxing, staff were friendly and helpful, Jeff's Cellar was a wonderful special dining experience. Highly recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

YuenYuen Debbie Chiu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort. A place for total relaxing. One night is not enough.
Stayed 1 night in Sep 2024

8/10 Good

Mohamad Rafiei Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring within the unit is awesome.
Stayed 2 nights in Jun 2024

10/10 Excellent

wai kuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friend, relax and very privacy resort feel. nice breakfast so much choice.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very sweet and friendly & they left little treats in our room. I am also pregnant and they made my room very comfy with extra pillows and a pregnancy pillow
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rarely you experience hospitality in a place where everything about the guest experience has been so well thought out that it truly approaches perfection. Stunning beautiful surroundings and grounds, landscaping, and architecture including interior decorating. And the staff go the extra mile in so many ways to make the guests’ experience not only restful but even beautiful.
Stayed 2 nights in Jun 2024