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"The room had not been cleaned at all It was honestly filthy with dust an inch high on the bedside cabinets and the skirting boards Even the door handle to the room was full of grime The parking was a nightmare as it was first come first served and there were cars everywhere with nowhere at all to park. The hotel is dated and run down and we left without staying the night and found alternative accommodation in Berwick-upon-Tweed (which was lovely) at great expense to ourselves but it was worth it as we couldn’t possibly stay at that hotel. We were going to inform a member of staff about our decision to leave but there was nobody about , the hotel seemed to be unmanned. Also we were sold a sea view which was nonsense as there wasn’t one. All in all an experience we want to forget."

"From checking in to check out the staff were friendly professional and even when busy were cheerful. Accommodation was clean comfortable and quiet. Access to either restaurant or cafe was easy. Good selection at the bar and meals were great standard."

"Allison is a very welcoming host and made the stay excellent. Great location, facilities and of course a delicious breakfast. Thank you for looking after us!"

"2 night stay , parking was perfect , the room was a very generous double … huge bed , and in like a motel type set up . So despite being on a road was not noisy . Perfect to explored Holy Island Donna one of staff was a 5star herself , nothing was too much trouble , and we were welcomed and well looked after -thanks "

"Great breakfast. Car park is very narrow, reverse in."

"Amazing stay , spa area so relaxing, all staff very pleasant and attentive ( very small observation some of staff white trainers very dirty)"

"Breakfast was fantastic, staff fabulous, friendly bar/restaurant with locals and evening meals great. Room could benefit from an update but it's situated in a lovely old building with great pictures and memorabilia worth looking at. We would most certainly stay there again without question. "

"The shops in the area close early for a tourist place. Hmm it has a beautiful location."

"This was a lovely place to stay. The staff were very welcoming and always had time for a chat. The room was spotless and newly refurbished. Comfortable bed. Plenty of tea and coffee etc which with toilet rolls was replenished daily, as we're the towels. The bed was made up daily and the room cleaned. Breakfast was freshly cooked and lovely. Plenty of other items too such a yogurt, cereal, toast etc. Great setting and next to local amenities and 25 mins from the coast. "