Heston West Hotels, London

"Fair"

"Tired breakfast and slightly worn rooms but it is quiet and clean. A fine overnight."

"Beautiful hotel with spectacular views especially from the upstairs bar. Will definitely visit again "

"Great stay at this hotel. Centrally located. Rooms a bit on the small side, but adequate for our stay. The staff were friendly and efficient. Great variety for breakfast. Lovely stay and we will stay there again."

"GREAT location and once they changed our rooms from a view of the trash bins, the park view was nice. The interior of the hotel is dark… kind of grim. Hotel is clean, quiet at night, and the beds were very comfortable. We only had breakfast and dinner there once during our 6-night stay. Both were OK… much better to eat out!"

"Bedroom was lovely and service was great. We enjoyed the restaurant, room service and the bar, everything was great. We enjoyed turndown service as well- only ask was ice in the room at turn down would be nice."

"The location is perfect for our need and all the sightseeing we wanted to do. The amenities like the lounge with hot beverages were just what we needed in the morning. The refillable plastic bottle for water was very helpful. Launderette was a plus since we have a long vacation and was able to do laundry with soap provided as well for free. We did did eat breakfast at the hotel, The only issue we had was the day we wanted our room clean, it was unfortunately missed but , they did come come the next day and all was fine ."

"Modern, well designed compact room. Only issues was the climate control screen was on all night. It could not be turned off and was bright all throughout the night. In addition the signage around the hotel could be updated as it wasn’t very accurate. Apart from this a good place to stay in a nice location "

"The room and hotel were ideal for our needs, few bits of cosmetic maintenance needed but nothing major. Either need fitted sheets of the housekeepers need to be trained to make sure the sheets are on secure, I had to remake both beds to get the sheets to stay on."