Cottage, 2 Bedrooms (Wattle Tree Cottage)
Check availability

Reviews of Off The Track - Cottage Accommodation

3 out of 5
Off The Track - Cottage Accommodation
114 Havelock Rd, Havelock North, Hawke's Bay

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 1 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Amenities
Setting, location and view was as per website, Clean and tidy on arrival. However - moved sofa to view tv & it was obvious this had not be moved for cleaning (granted it was a heavy sofabed). Nice accommodation and close to Havelock North & Hastings. The downfall was the WIFI (stated free wifi in cottages), even high speed!, in the Lavender cottage we did not have access to this, discussion with Restaurant Staff (x3 times - first night), yes we could use WIFI if we went outside closer to one of the other cottages. Disappointing as we had an American visitor staying - it was her birthday and unable to communicate with family back home unless outside - eventually found a spot that worked by the kitchen bench but low signal and dropping out. Hence neutral review.
Stayed 2 nights in Oct 2019
Response from Rob on 10 Nov 2019
Thanks for taking the time to leave a review. This is the first complaint we have had about our WiFi. The reason for it was explained with the fact Spark was hosing the rugby at this time and WiFi was a nation wide issue, We also offered up other solutions for the guest to use the WiFi at the restaurant as this is wireless and was less effected. Unsure how WiFi negatively affects the family rating.