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Portmans Motor Lodge

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Seasonal outdoor pool
Seasonal outdoor pool
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets

Overview of Portmans Motor Lodge

Portmans Motor Lodge

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Personal protective equipment
  • Social distancing
401 Railway Road, Hastings, 4122

Explore the area

  • Popular LocationWesterman's Building6 min walk
  • Popular LocationHawke's Bay Opera House9 min walk
  • Popular LocationHawke's Bay Racecourse16 min walk
  • AirportNapier (NPE-Hawke's Bay)20 min drive

Choose dates to view prices

About this area

Hastings

Located in Hastings, Portmans Motor Lodge is in the city centre. Cornwall Park and Frimley Park reflect the area's natural beauty and area attractions include Marine Parade and Splash Planet. Looking to enjoy an event or a game while in town? See what's happening at Hawke's Bay Racecourse or Pettigrew Green Arena. Guests appreciate the motel's central location.
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Map

What's nearby

  • Hawke's Bay Exhibition Centre - 6 min walk
  • Westerman's Building - 6 min walk
  • Hastings City Growers Market - 6 min walk
  • Hawke's Bay Opera House - 9 min walk
  • Hawke's Bay Racecourse - 16 min walk

Getting around

  • Napier (NPE-Hawke's Bay) - 20 min drive

Restaurants

  • Cafe at Westermans - 5 min walk
  • Little Black Bird - 5 min walk
  • Thai Orchid - 6 min walk
  • Opera Kitchen - 7 min walk
  • Taste Cornucopia - 8 min walk

About this property

Portmans Motor Lodge

4-star motel with conference centre and seasonal outdoor pool
Along with a conference centre, this motel has a seasonal outdoor pool and conference space. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out and tour/ticket assistance. All 20 rooms provide conveniences such as microwaves and coffee makers, plus in-room free WiFi and flat-screen TVs with satellite channels. Portable fans, hairdryers and ironing boards are among the other amenities that guests will find.
Portmans Motor Lodge offers 20 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM–8:30 AM on weekdays and 7:30 AM–9:00 AM on weekends: NZD 14-24 per person

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Conference centre (323 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave

More

  • Iron/ironing board

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Policies

Check-in

Check-in from 2:00 PM - 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in fee for check-in between 9:00 PM and 7:00 AM (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:30 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 14 and NZD 24 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 9:00 PM and 7:00 AM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

The seasonal pool will be open from October to April
Pool access available from 10:00 AM to 9 PM
Parking height restrictions apply

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Portmans Motor
Portmans Motor Hastings
Portmans Motor Lodge
Portmans Motor Lodge Hastings
Portmans Motor Lodge Motel
Portmans Motor Lodge Hastings
Portmans Motor Lodge Motel Hastings

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 145 out of 229 reviews
5 - Excellent 63%
Rating 4 - Good. 73 out of 229 reviews
4 - Good 32%
Rating 3 - Okay. 7 out of 229 reviews
3 - Okay 3%
Rating 2 - Poor. 2 out of 229 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 229 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No issues with our stay. Highly recommended.
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the train passing by ..everything else was excellent..I will stay there again Thank you Tony for the good friendly service
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On checking in, we advised the manage that we had received a phone call which required us to cancel our next two nights and return to Ashburton. He advised that there would be no refund bec ause we booked through expedia. We actually booked through Whotif, as you know. I asked him if we had booked directly with the motel would the same policy apply. He said no, they would have given a refund. As a result we changed our plans and stayed for the three nights. We had booked a standard studio.There was only a small TV in the lounge and only one lounge chair to sit in as most of the room was taken up by two single beds. There was a second larger TV in the bedroom, which meant that if a couple wanted to watch TV you had to sit on the bed to do so. To do that causes very bad posture and anyone with a back problem would find it painful. The toilet roll holder was in the wrong place, situated on the back wall behind the toilet and very difficult to reach without getting off the toilet. A short adult or child would find it very difficult and annoying. And lastly the quality of the toilet paper used was appalling. Although we booked a room without a spa bath, there was one in the bathroom but it didn't work?? They are charging premium for sub-standard rooms. Will not go back or recommend.
Stayed 3 nights in Sep 2021