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"I truly don’t understand the bad reviews. Everyone was so nice and helpful. Clean room. Comfy bed."

"Luke warm showers after waking in nyc all day. Broken tv in the main bedroom. Toilet was clogging when flushing every time. Pull out bed was very stained and they did not have any covers for it or extra pillows for my kids. Pool was closed, we booked it for the pool. Kids are disappointed. The staff was friendly but did not help with any issues, besides offer too change rooms at 1am but said there could be a chance the water in that room would be the same way. He was very nice, it was just very disapointing. The breakfast was large and decent. The rooms were pretty quiet, there was a screaming baby next door that i didn't hear until i opened the door to the hall. They was a bus stop right in front of the place, so that was awesome. Just a miserable experience with the luke warm shower after a long day in the city. "

"Everything was on point!"

"Brought something to eat. Got off at my floor and saw the ice machine was close to my room. Went out to get ice. Machine wasn’t working! Called downstairs. They were shocked the ice machine wasn’t working! I wasn’t. Last time Expedia had on there website that a whirlpool was on premises and in use.10 years ago it was. Has been filled in since! Pathetic!"

"The stay had a bit of a mixed experience. Check-in started off with a very long line, which was frustrating at first, but once an additional associate stepped in, things moved along much faster and more efficiently. Unfortunately, the atmosphere during the evening wasn’t as pleasant. A guest from the room next to ours—who appeared to have had quite a bit to drink—was at the bar loudly complaining that it wasn’t happy hour and repeatedly claimed we were being too loud. Despite her behavior, we were the ones approached and warned about noise, which felt a bit unfair given the situation. We tried to be accommodating and even asked if we could relocate to the lobby sitting area, and were initially told that would be fine. However, once the night shift associate came on, we were told we could no longer sit there and would need to go outside instead. Considering it was about 40 degrees, that wasn’t a reasonable option. Overall, the inconsistency in communication and handling of the situation made for a frustrating experience. If you’re considering traveling with a group and hope to spend time together at the hotel, I would steer away from this one, as that doesn’t seem to be something they accommodate or encourage. "

"Excelente y económico"

"I was utterly surprised once I got inside the hotel. Very spacious and clean exceeded my expectations. Breakfast was included and valet parking."

"Zz"

"Me gustó porque la propiedad estaba limpia y ordenada. Lo único que no me gustó fue que no pusieron ni una botella de agua en la nevera. Pero aparte de eso el hotel es excelente."