Reception
Check availability

Reviews of Alpine Garden Motel

4 out of 5
Alpine Garden Motel
3 Leamington St, Hanmer Springs

Reviews

9.2

Wonderful

Rating 10 - Excellent. 225 out of 352 reviews" "
Rating 8 - Good. 109 out of 352 reviews" "
Rating 6 - Okay. 14 out of 352 reviews" "
Rating 4 - Poor. 3 out of 352 reviews" "
Rating 2 - Terrible. 1 out of 352 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maryanne

Travelled with partner
We received a text just after 12noon to say our room was available, early check in, fantastic. Checkin very straightforward, great staff extremely friendly. Heatpump was switched on I. Room which we really appreciated as it was 8 degrees outside. Clean, modern well appointed rooms all within a few minutes walk to the hot pools. We will be back.
Stayed 1 night in May 2024

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation is quiet, very clean and well appointed. We loved having the decking, very sunny property so lovely to relax on the deck. We used the queen bed and pull-out couch, both were very comfortable. Facilities in the room were spot on, stove top, fridge, coffee/tea, toaster etc available if you wanted to do meals. The motel is very close to hanmer shopping, pools, walking tracks, bars and restaurants etc. We had a fab stay here and will definitely book again when visiting. Thank you to the proprietors. Highly recommend this accommodation.
Stayed 2 nights in Apr 2024

8/10 Good

Kirstin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ann

Stayed 2 nights in Apr 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I had a great couple of days @ The Alpine Garden Motel. Everything was there and it was in a great location. Staff were wonderful. Recommended without reservation.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walk to everything
Stayed 2 nights in Mar 2024

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Amenities
Good location. Friendly and efficient greeting on arrival. Comfortable bed. Enjoyed east facing deck for afternoon/evening sun. Would stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was well thought out
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly. Clean room and walking distance to restaurants.
Stayed 3 nights in Feb 2024

10/10 Excellent

Timothy, Bracknell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property, so close to the hot pools and restaurants and shops. It was great that towels were provided for the hot pools. Will definitely stay here again
Stayed 2 nights in Feb 2024

10/10 Excellent

Gordon

Stayed 1 night in Jan 2024

10/10 Excellent

Deryck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Would definitely stay there again
5 adults/ teenagers stayed in a 2 bedroom unit. Great pull out couch for the 5th person. A 2 block walk from the hot pools Pros - Towels provided for hot pools - Quiet units - Super Friendly staff - Comfortable units with lots of prep room in the kitchen Cons - More time couldn't be spents with the General Manager (if you know you know) - Lack of plugs.( couldn't find any in the bedroom with the 2 single beds)
Looking out the front door
Front of the units
Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean property! Easy to walk to most shopping, restaurants, and the thermal pools! The staff were VERY helpful and accommodating with ANY request we had! We will definitely stay here again!! Thanks Ella for your great hospitality!!!
Stayed 2 nights in Dec 2023

10/10 Excellent

JOHN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great host. Lovely gardens around the motel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and close to everything.
Stayed 1 night in Nov 2023

10/10 Excellent

Wilhad

Liked: Cleanliness, staff & service, property conditions & facilities
All-around wonderful stay and service! Highly recommend
Stayed 1 night in Nov 2023

8/10 Good

Cole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jacques

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Oct 2023

10/10 Excellent

Tracey

Stayed 1 night in Oct 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to pools and great eating places in easy walkable distance
Stayed 2 nights in Oct 2023

8/10 Good

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
A great place to stay for a girls weekend away. Walking distance to restaurants and pools. Comfy beds. Friendly hosts. Great value for money. Would have liked Netflix but guess it wouldn't have been such good value for money then as the rate would have to increase! We plan to return in 2024.
Stayed 3 nights in Sep 2023

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious,clean,warm and Ellie was super-friendly and welcoming
Stayed 3 nights in Aug 2023
Response from Ella on 27 Aug 2023
It was such a pleasure to have you (and the rest of your group) stay with us, Rebecca :) Hope to see you again!

10/10 Excellent

Maree

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly owner; supplied pool towels. Nice & quiet. Good curtains that kept light out for sleeping
Stayed 3 nights in Aug 2023
Response from Ella on 27 Aug 2023
Thank you so much for the wonderful review, Maree! We look forward to hosting you again next year :)

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip
Great couple of days with the family
Stayed 1 night in Aug 2023

10/10 Excellent

Brittnee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful service as soon as we arrived. Facilities were nice and clean, warm and dry. Room was a lot more roomier than expected.
Stayed 2 nights in Aug 2023

10/10 Excellent

KEN

Stayed 3 nights in Aug 2023

8/10 Good

Simon

Stayed 3 nights in Jul 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the money & excellent friendly staff - highly recommended ☺️
Stayed 1 night in Jul 2023

10/10 Excellent

Nicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, clean and tidy motel. Great location and very friendly staff. Would stay again.
Stayed 3 nights in Jul 2023

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice small complex , quiet and good views .
Stayed 1 night in Jul 2023

4/10 Poor

Jared

Liked: Cleanliness
Disliked: Property conditions & facilities
The place is very tired needs a bit of modernisation also the bathroom needs updating minimal water pressure not worth the money paid
Stayed 1 night in Jun 2023
Response from Ella on 23 Jun 2023
Hi Jared. When you make a booking, the photos are clear as to what type of room you are booking. Our motel is on the budget end of Hanmer Springs and you stayed with us for 1 night on a Saturday night. We believe the rate paid was extremely fair for our busy tourist town. Perhaps next time you should book a more modern motel and pay accordingly. You also booked our Mobility Access Unit, so the water pressure in the shower is set at a level which is appropriate for a wheelchair user to have a comfortable shower. We were pretty disgusted with the state you left our bedding in.Regards,Ella & Katie

10/10 Excellent

Tegan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely tidy rooms with all the amenities you could want. Convenient location where you can walk to the pools and shops. Would recommend and would stay again!
Stayed 2 nights in Jun 2023
Response from Ella on 23 Jun 2023
It was such a pleasure to have you both stay with us, Tegan! We're so glad you enjoyed your stay :)

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Very handy to town & pools. Lovely hosts!
Stayed 5 nights in Jun 2023
Response from Ella on 23 Jun 2023
We're so glad you both enjoyed your lovely long stay in Hanmer Springs! It was a pleasure to have you and so glad you got great weather! Hope to see you again :)

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated extra effort made by management, heated room before we arrived, that is what I call excellent service. Rooms were exceptionally clean and tidy. Well done ladies.
Stayed 2 nights in Jun 2023

10/10 Excellent

shellz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay, convenient location for all of Hanmer. Clean and Warm
Stayed 1 night in May 2023

8/10 Good

Stephen

Liked: Cleanliness
motel well situated, clean and tidy. Shower very little water pressure.
Stayed 2 nights in May 2023

10/10 Excellent

Ronald, Moncrieff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable unit in attractive grounds. Unit facilities excellent. Great walks nearby, easy stroll to town centre.
Stayed 1 night in May 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are great!! Thank you! Great location.
Stayed 2 nights in Apr 2023

10/10 Excellent

Courtney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After travelling around the South Island for 2 weeks Hanmer was our 9th and final stop. Alpine Garden Motel was by far the best place we stayed. The little touches like chocolates on the bed, makeup removal wipes and extra towels for use at the hot pools make this place worth staying at. Walkable distance to the main town centre and pool. Nice and quiet. Ella who was at reception when we checked in was so friendly and welcoming. Highly recommend staying here.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely motel. Walking distance to town, close to the hot pools and the staff were very friendly and welcoming 😊
Stayed 2 nights in Apr 2023

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great would book again
Stayed 1 night in Apr 2023

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Apr 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel has the loveliest ladies. The rooms are a great size and spotlessly clean and very comfortable. We'll definitely stay here again.
Stayed 2 nights in Apr 2023