Hancock Hotels, Cape Coral

"Parking @ East building was difficult due to the IHOP customers "

"Our king room was not ready so we were given a room with 2 queen beds. There were several roaches in the bathroom. "

"My experience at the property was good, everything clean and in good condition. But, the pool was missing a suction cover and my son arm got stuck on the hole and it cause him a bruise and pain on he’s upper arm. And the host did not fix the problem and did not offer any solution for the problem."

"Let’s start with the good things. The pool was clean and virtually deserted every day. Plenty of chairs and cabanas! The parking was plentiful and near the entrance as well. Now for the areas of improvement. Small things like lack of dish towels and only two shower towels was too bad. Also, not sure the bed linens were changed before our arrival as there were plenty of hairs on the sheets and pillows. The pillows, were like big marshmallows. Like, would it kill you to have at least one pillow that I could actually sleep on? I had to use my towel instead. It was crazy! The room sits beside all the air conditioners and the blinds let a lot of light in when you’re trying to sleep. Not great since the lights outside the bedroom window never turn off during the night. Just bad luck that they were checking the alarms in the entire complex during our weeklong stay. The noise rang down the halls and was quite annoying. "

"Place was nice, clean, and had great amenities. Tyler was great to work with. "

"We really enjoyed our stay, everything was as expected. The only thing I would improve is add a box spring to the master bedroom bed. Bed was too low to the ground making it hard to get out. Pool was wonderful, but for the cooler months of the year I would increase the temperature of it. Otherwise everything was great, would definitely stay again. Thank you"

"Nice clean house. Close to many things in Lee county. Nice neighborhood too. "

"The room and bathroom were large and clean. The staff was helpful and informative. We had breakfast before we checked out, which had plenty of offerings and the waffles were great!"

"Very kind front desk people "