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"Clean, very helpful staff"

"So impressed with the Tainui Novotel. Absolutely loved my stay. Staff were absolutely amazing especially the breakfast and bar staff. Loved the valet parking. Everything was excellent. Definitely be staying here again with all our whanau. Thank you very much!"

"Absolutely lovely staff. Very helpful and they made our stay so enjoyable. Fabulous breakfast as well. Thank you, team 💙"

"Freshly refurbed and great location! Awesome staff, comfy beds, zero notes - brilliant for price."

"It was a convenient location."

"Very clean, staff were friendly and check in was easy."

"Excellent place to stay."

"Best value for location, cleanliness and friendly staff in the CBD."

"Great place to stay and awesome location"

"Great location - beautiful park and walks behind the hotel and lots of shops and cafes close by. Breakfast was delicious and the staff we dealt with were all great."

"We have stayed here many times. The rooms are clean, comfortable, and we really enjoy the little bottle of milk. Makes it perfect for a quick bite in the morning. (We do miss the cookies they use to give. :) ) Definitely recommend staying here. The price is great."

"Great location. Good size rooms. Perfect for us as a family of 4. We had 2 adjoining rooms and enjoyed our stay."

"Great location, friendly staff and lovely room well equipped with all amenities"

"Quirky hotel with comfy beds and rooms, quiet and peaceful"

"Comfortable and well-equipped rooms."

"Very clean and comfortable bed. Good range of television channels. A very pleasant place to stay"

"Very tidy easy to find close to everything lovely reception great"

"Very clean and nice staff."

"Nice and clean, handy location, restaurant had great food and service."

"The room was very clean and tidy."