The Good:
Hotel:
staff are very nice and helpful. there are umbrellas which guests can borrow in case it rains, which happened during our stay.
hotel room is very clean, wifi is fast.
Location:
great location. there is family mart downstairs, which can be accessed via the hotel lobby so you don't need to go out in case it rains.
tram stop just in front of the hotel, so it is very convenient to take tram from JR Station to hotel and vice-versa.
there is a restaurant just in front of the hotel and mall just 50m away. there are also a number of restaurants near the hotel.
walking distance to Goryokaku Tower and a few stops away to Mt Hakodate.
Will definitely stay in this hotel again if we go back Hakodate.
The Bad:
Nothing really.