Hackett Hotels, Canberra

"Great property, central to all attractions "

"If you have a car, drive in to drop your bags and check in. Then drive to the loal car park. You can walk back through the Canberra Centre shopping Centre if its cold or raining."

"No Restaurant available. No gym available. No laundry room available. No housekeeping without payment. Free wifi only works for 24hours. Air conditioning restricted so cannot be controlled. No Bar. No room service. Got charged for breakfast despite booking and paying already. The advertised amenities are not available. 2 other guests started shouting at me and stole food off my plate at breakfast. And the breakfast was disgusting - bacon all fat, sausages pale and all skin, even the hash browns are rubbery. Sauces were over sweet and rubbery too. Why were there green beans in the baked beans? Barely a place to sit, and mess and old plates everywhere. Think there was only 3 people - 2 chefs and 1 FOH. Chef had to keep coming out to deliver food, whilst FOH accused everyone of not paying for breakfasts. Pool is dirty, UNHEATED, and in shade all the time. Room was dirty and old. There was no duvet cover, and the duvet was yellow and dirty. Hotel overall dirty and uncared for. Amenities they advertised were not available - straight up false advertising. Avoid this place. Expedia attempted to contact them for a refund but haven't been able to get in touch. Sums it up."

"Lovely atmosphere with very welcoming staff, from checking in at reception to enjoying the bar and restaurant."

"Comfortable basic motel in Forrest. Clean, comfortable bed, well located just 10 minutes walk to Manuka and restaurants. Supplied some crockery and cutlery which was useful."

"Great place to stay for value and location "

"Rooms were lovely. King beds and huge bathroom. Easy and secure parking. Great location for our visits to the Canberra Theatre and The Playhouse. Easy access to lots of eateries and walking distance to shops in Civic. Highly recommend."

"I was very satisfied in every aspect."

"We had a 2pm show to attend and we were checked in early "