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"I found bed bugs in my room..#502.want to know why the manager lied about bedbugs in my room..#502. I was bitten by bedbugs in the middle of the night. I was moved to 513...on my receipt that palpl documented that to refund my stay for 2 nights and when I got home."

"We had an exceptional experience from start to finish. The location was perfect, with so much within walking distance, which made exploring easy and enjoyable. The staff was incredibly friendly and welcoming, and the amenities were well maintained and very nice. The pool and gym were also very nice and added to the overall experience. Our room was spotless and comfortable, which made the stay even better. It was a great first visit to Savannah, and we would highly recommend staying here. Street parking is difficult so plan on using valet which is very convenient"

" Cleanliness was fair, room only cleaned every other day, and the breakfast was way over priced and poor quality. Road noise in our room was awful and it was somewhat small for a King room. Gym was inadequate and small. Location was good but getting to our car for trips was a cluster. Not sure I would come back. "

"No housekeeping on Saturday. I spent 225 a night and no clean towels not good. "

"Legendary historic hotel - Luxurious and optimally located "

"The breakfast was cold. Not a good selection. The room was supposed to be handicap accessible but towels were too high to reach and desk had a high stool so not wheelchair friendly. The shower didn’t have a hand held or shower chair and entry to bathroom was a little hard to make the turn. Room was clean, bed was comfortable and toilet was good height. "

"We loved the new, clean feel of the place and the breakfast was one of the best hotel breakfasts !"

"Amazing hotel, customer service is above the rest! "

"The staff at the front desk was amazing. One of the ladies there even remembered that it was my wife's birthday. The concierge was very helpful. The room was clean and quiet. The shuttle service was perfect! "