Dear Guest, thank you for staying with us and giving us great review. Best regards,

Dear Eyal, thank you for your review and stay! It was a pleasure to host you! Hope we see you soon! Best regards,

Dear Anonymous, thank you for your review! Hope we see you soon here!

Thank you for your review.

Dear Guest, thank you for your review. Hope next time we can exceed your expectations. We also offer more spacious rooms with balcony, just please contact us and we will be glad to assist you, beside all we also have luxurious hotel suite, which is 44 square meters.

Thank you for your rating!

Dear traveller, at first thank you for your review and that you decided to stay in hotel Kongo. We sincerely apologize for the inconvenience you experienced during your stay at our hotel. We try our very best to make sure that our guests are comfortable during their stay and are disappointed to hear that you were not satisfied with your stay. Regarding to pillow problem, we are now planning a new feature which will be available to our guests, I hope soon. It will be a new offered service in our hotel in near future, where all our guests will be able to choose the most comfortable pillow everything from Myform Memory Ergonomico Thermosensitive, Ergonomic latex pillow, Non-allergenic fibre to Fibra Anallergico Natural feathers etc. We know that a successful start into the day is often supported by a great breakfast. Therefore we do our best to serve our guests a rich and diverse breakfast together with the will to keep up the high quality of our food. Please note that your experience does not reflect the usual standard of our breakfast quality and we apologize for that. The overwhelming majority of our customers are very happy and satisfied with their experience and we hope that if you choose to stay with us again in the future your experience too would be a happy one. Warm regards, Miha Arko Front Office Department

Dear guest, thank you for the awesome 5-star review! We really appreciate you taking the time to share your experience with us and the community. Beside that, we would like to sincerely apologize for the inconvenience you experienced during your stay at our hotel. Next time your stay will be spotless, we will do our best to do more than our best. Thanks, once more, for this review. We hope to see you again soon! Best regards, Miha Arko Front Office Department

Thank you :)

Vielen Dank für Ihre Bewertung.

Sehr geehrter Gäst! vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen und Ihren Aufenthalt im Admiral Hotel Kongo Grosuplje zu bewerten. Wir freuen uns, dass wir Sie mit unserem Service überzeugen konnten und freuen uns, Sie schon bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße,

Dear Hisa, thank you for your rating!

Dear all, thank you for your comment. We will do our best to make next time stay more comfortable. Best regards,

Dear Guest, thank you for your rate 5/5, we are glad that our service was for as always should be! Best regards,

Dear Mr Mateo, thank you for your review. We will do our best to make your stay rated 10/10. Until next time we wish you all the best, Miha Arko, Front Office Manager

Dear guest, at first we would like to thank you for your stay with us and taking time for a review. We are really sorry that you had unpleasant experience staying with us. We noted your comments about our accommodation, we will do our best to make your stay next time more comfortable and less unpleasant, since your review is not reflect of our usual standards. Next time, please contact us asap when the issue appear, that we can resolve right away difficulties which appear during your stay, since we are available 24/7 to serve and help you! Best regards, Miha Arko Front Office Manager

Dear guest, thank you for staying with us and your review. Hope next time we will deliver the better service than this time! Best regards,

Dear Jean Philippe! Thank you for staying with us it was a pleasure to host you; thank you also for your review! We will do our best to make your stay 10/10 next time! Have a nice day and best regards, Miha Arko, Front Office Manager

Gentile Signor Leonardo, Grazie per il averci scelto per il suo soggiorno a Kongo Hotel. Ci dispiace sentire che non ha avuto un esperienza positiva. Speriamo davvero che il suo prossimo soggiorno a Slovenia presso l'Hotel Kongo sia perfetto sotto ogni punto di vista. Cordiali saluti, Miha Arko Front Office Manager

Dear Christelle, thank you for your review and your stay with us, it was a pleasure to host you. We are glad that you liked our beds. We are really sorry for the inconveniences which you had during your stay. We promise that we will do our best to make your stay 10/10 next time! Best regards,

Dear Mateo, thank you for your review and your stay in our hotel!

Dear Tommy, thank you for your reply. We are really sorry that we did not deliver experience as you expected. Hope next time you will have better Best regards,

Grazie per vostro soggiorno!

Danke für deinen Kommentar und bleib bei uns.

Thank you for your review.

Thank you!

Thank you for your rating!

Gentile Sir or Madam Fafen, innanzitutto la ringraziamo per aver dedicato il suo tempo a recensire il nostro albergo, seppur negativamente. Ci sforziamo sempre di fornire la massima qualità del servizio all’ospite, ma purtroppo non sempre riusciamo. Quindi, per favore, se ci contattate direttamente al nostro indirizzo di posta elettronica al fine di trovare insieme, errori specifici, che saranno immediatamente eliminati o migliorati. Rimaniamo sempre a disposizione nel caso ci volesse ricontattare. La ringraziamo nuovamente per la sua recensione che, come le altre, ci permette di crescere e migliorare il servizio offerto. Cordiali saluti,

Dear Mr Rossi, thank you for your review. We would be very happy, if you would share with us your comments how to improve your stay with us. Hope we can deliver service valued 5 stars next time. Best regards, Miha A.

Poštovani, hvala Vam na iskrenom komentaru. Veliko nam je zadovoljstvo što ste bili naš gost. Hotel Kongo ima veliki izbor različitih tipova soba: od jednokrevetna soba, jednokrevetna soba - comfort, dvokrevetna soba, i isto hotelski apartman / suite. Sljedeći put pitajte na dolasku kakvu sobu želite, poslije mi ćemo pokušati pomoći najbolje što mi možemo. Očekujemo Vas uskoro ponovo u hotelu Kongo. Srdačno Vas pozdravljamo, Miha Arko

Dear Mr Christoph, thank you for providing us with your feedback about your recent stay in our hotel, on the other hand we were very disappointed to hear that your experience did not meet your overall expectations. Please allow me to express my sincerest apologies. At Kongo Hotel, we strive to provide a superior service experience for every guest and your feedback is very important to us. Hotel Kongo was built in 1973 as one of first motels in former Yugoslavia, designed by architect Gregor Košak. When creating the building, the idea was to imitate a hayrack (Slovene: kozolec), an architectural specialty that marks Slovenian identity and it is part of its ethnological heritage. The building is now under monumental protection, that is also a reason that renovation of the hotel is going step by step. Still we are doing our best service delivery performance, which is our main goal. We’ll be sure to look into the points that you have raised in order to make improvements where necessary. I hope we can welcome you back to Kongo Hotel some day in the future. Kind Regards, Miha Arko Front Office Department