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"Way too hot - AC did nothing. "

"Convenient overnight stay with an early flight the next day."

"Perfectly situated in the terminal and Incredibly clean. What I would say is that additional features (e.g breakfast) are limited. But with an M&S in terminal this wasn’t an issue. "

"Shower was not working properly"

"I usually stay at this hotel when I travel, and it’s always fantastic!"

"Very polite and helpful staff. Room clean and very comfortable. Shuttle service with clear and online timetable. Bar with great service and good food. Would recommend for a place to stay before/after flight at Gatwick airport"

"Not clean at all "

"I was really impressed with the service from the staff and the environment was to a good condition. I would highly recommend this accommodation."

"The receptionist that checked us in was very abrupt and rude. We only got answers after a more senior receptionist was involved and could answer our questions. The biggest issue was that we paid for breakfast for 2 because Expedia clearly states that this is served daily from 06.30 and we had to be on our way by 07.10. We were informed that this information was wrong and the senior receptionist was only able to give some fruit, an energy bar, a yoghurt and croissant! This is not worth £19.50 +£9.50! Also the car park is £15 for the night! They take advantage that you cannot park anywhere else. We will not use this option again in the future."