Great Pond Hotels, Ocho Rios

"The restaurant staff was extremely excellent especially the lady Tishaya and Shantol thank u guys so much for the hospitality and great service.And the rest of the staff was great also "

"The hotel was beautiful, the staff gracious and professional, and the food, amazing!! We mostly ate at the buffet the whole time we were there because the food was amazing, great options and the waitstaff especially Ms Charlene was just wonderful!!!"

"Overall, the property had several amenities that you most likely won't find anywhere else. However, the room we were given was run down and right outside our balcony, they were doing construction. That woke us up every morning and made it impossible to open the drapes and enjoy the morning view with men standing outside with a clear view into your room"

"The airport shuttle was straightforward and the driver was welcoming. "

"The most all inclusive resort we have visited. The watersports and some excursions are included which makes this resort stand out. The services and food are very good. The dinning food was exceptional. The only negatives would be the internet coverage. It was spotty at best. Also, I requested minibar service three times and never received. "

"The breakfast menu was limited - the room was clean but did not have soap or lotion. We had to use shampoo to take a shower. "

"My overall stay was very good. The breakfast was delicious, staffs were very attentive and courteous. However there was just too many mosquitoes in the rooms, no wash cloths were provided and the towels could use a softener of some kind because it was very rough on skin. Otherwise it was a nice stay. "

"My wife and I will never stay here again and recommend no one else stays here as well. The service was slow. The plumbing in two different hotels rooms broke down. The music at the bar was loud till later evening hours. The beach front of the hotel is a joke. There were some undefined areas told not to sit down on. No staff available in evening. After putting up hotel issues 2 nites we demanded refund for 2rd night and got the hell out of there. Hotel is located in a sketchy and dangerously looking area like a ghetto."

"The best aspect of this stay was the breakfast because the delivery was punctual, and the portions were suffice. I was not provided with wifi upon entry nor were the instructions placed in the room - had to use data throughout. And lastly, I did not get any housecleaning services. I was told that they offer that service every other day, but my room remained the same way I left it every morning on my way out; I only got towel changed once and I had to request it. "