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Sago Palm Hotel

4.5 star property
Luxury hotel with bars/lounges and fitness centre

Photo gallery for Sago Palm Hotel

Enjoy a formal dining experience with a beautifully set table, complete with a delicious meal and fine wine.
Enjoy a view of the pool area from the comfort of your room.
Stylish two-story building with a central entrance and covered walkway.
Relax in comfort with a large bed, nightstands, and a stylish headboard.
Spacious room with a shelving unit, comfortable seating area, and a large mirror.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Spa

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LED TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Westmoreland Cabana Queen

1 bedroom, premium bedding, in-room safe, individually furnished

Westmoreland Cabana Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Westmoreland Town Queen

1 bedroom, premium bedding, in-room safe, individually furnished

Westmoreland Town Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main King

1 bedroom, premium bedding, in-room safe, individually furnished

Main King

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Cabana King

1 bedroom, premium bedding, in-room safe, individually furnished

Westmoreland Cabana King

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Main Twin Twin

Main Twin Twin

Main Twin Twin

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Main Deluxe King

1 bedroom, premium bedding, in-room safe, individually furnished

Main Deluxe King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LED TV
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LED TV
Blackout curtains
3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Westmoreland Town King

1 bedroom, premium bedding, in-room safe, individually furnished

Westmoreland Town King

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland King Large

1 bedroom, premium bedding, in-room safe, individually furnished

Westmoreland King Large

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Main Queen

1 bedroom, premium bedding, in-room safe, individually furnished

Main Queen

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
54 Main St, Ocho Rios

What's nearby

  • Turtle Beach - 6 min walk - 0.5 km
  • Turtle River Park - 7 min walk - 0.6 km
  • Ocho Rios Fort - 4 min drive - 2.6 km
  • Mystic Mountain - 6 min drive - 4.1 km
  • Dunn's River Falls - 8 min drive - 5.4 km

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive

Restaurants

  • ‪Boulangerie - ‬5 min walk
  • ‪Miss T's Kitchen - ‬4 min walk
  • ‪Cafe Express - ‬9 min walk
  • ‪Mother`s - ‬3 min walk
  • ‪Passage To India - ‬10 min walk

About this property

Sago Palm Hotel

Luxury hotel near Jamaica Beaches
Take advantage of a poolside bar, dry cleaning/laundry services and 2 bars at Sago Palm Hotel. Treat yourself to spa services, such as a body scrub, a facial or a body wrap. The on-site restaurant, York Tavern, offers breakfast, lunch and dinner. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a front desk safe and outdoor furniture
  • Meeting rooms, concierge services and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms are individually furnished, and include comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
Other amenities include:
  • Baths or showers, hairdryers and shampoo
  • 50-inch LED TVs with premium channels
  • Wardrobes/cupboards, a personal chef and daily housekeeping

Languages

English

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8.2 out of 10, Very good, 1,625 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 34 for adults and USD 17 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • York Tavern

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (2,000 square foot of space)
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Handrails in stairways (89 centimetre high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 34 for adults and from USD 17 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Sago Palm Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sago Palm Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sago Palm Hotel?

Self-parking is free at this property.

What time is check-in at Sago Palm Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Sago Palm Hotel?

Checkout is at 11:00 AM.

Where is Sago Palm Hotel located?

Located in the heart of Ocho Rios, this luxury hotel is within a 10-minute walk of Ocho Rios Craft Market and Jamaica Beaches. Dunn's River Falls is 2.6 mi (4.2 km) away.

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Sago Palm Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 100 out of 153 reviews
Rating 8 - Good. 35 out of 153 reviews
Rating 6 - Okay. 8 out of 153 reviews
Rating 4 - Poor. 3 out of 153 reviews
Rating 2 - Terrible. 7 out of 153 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arica

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly … good service and clean!
Stayed 2 nights in Jul 2025

10/10 Excellent

Leonita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff go above and beyond to make you feel comfortable and welcome
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Everyone at Sago Palm Hotel when above and beyond to make sure my husband and i had a wonderful stay, great location.
Stayed 7 nights in Jun 2025

8/10 Good

Suzzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small hotel on a main street in Ocho Rios. The hotel is very clean. The rooms seem recently updated and the bathroom is nice. The air conditioning works almost too well and the hot water is hot which is a good thing. The Jamaican breakfast was good and we had dinner there one night and it was good. We enjoyed our stay!
Stayed 2 nights in Jun 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful friendly staff, cool ac, shower was too hot possible user error. Got a nice workout with free weights in gym.
Stayed 1 night in Jul 2025

10/10 Excellent

Sheron

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fantastic 😍!!! They made such a difference in the entire experience. Front desk Yolanda and Latoya treated me like my best friends! Thanks so much 🙏 Sheron
Stayed 3 nights in Jun 2025

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious and renovated.
Stayed 3 nights in May 2025

10/10 Excellent

Teisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff. Quiet environment. Temperature in room is well controlled and shower pressure was great after a long day. Will definitely come again,
Stayed 1 night in Jun 2025

8/10 Good

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was amazing! The waiter was so friendly. The staff overall were very friendly and helpful
Very relaxing and peaceful!
Stayed 1 night in May 2025

10/10 Excellent

Samoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place the staff was amazing 🇯🇲💯
Stayed 3 nights in Mar 2025

8/10 Good

Sarika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the heart of OR- close to Bay beach& restaurants. The area is rundown but safe ( was told so). The hotel is new so updated & clean . Rooms are good except that there is not a single window ( I was told it is so to keep away the sights, sounds & smells of the busy town - which makes sense) Small rooftop pool - bare - no foliage/ jacuzzi or hot tub) The staff in the restaurant was pleasant but seemed to be ‘non generous’ with food- feels weird coming from the US but it is a poor country so understandable. I accept the quirks of travel So, overall good 👍
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Every member of staff was so helpful and polite. We had a great stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Nicol

Liked: Cleanliness, staff & service, property conditions & facilities
This property was amazing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chantell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our 3 days stay in the town. Clean place and friendly staff. Would stay again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern boutique hotel nestled in the heart of Ocho Rios. Facility was clean and well kept. Room and bed were very comfortable. Staff were courteous and friendly. Jamaican breakfast was delicious.
Stayed 1 night in Mar 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was very excellent the food and the cleanliness of the room. When i go back to jamaica i know where im going to stay
Stayed 5 nights in Jan 2025

8/10 Good

Sybil Y

Liked: Property conditions & facilities
I love the security.
Stayed 2 nights in Feb 2025

8/10 Good

Dwane

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great at the property but breakfast could be better.
Stayed 1 night in Jan 2025

10/10 Excellent

Shareef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, accessible to nearby affordable restaurants, wholesale stores, and tourist areas like margarita ville. Staff was very friendly and accommodating as well. I will definitely be back to this hotel in the near future.
Stayed 3 nights in Jan 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior and clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The breakfast was good as far as the location. It was not in the best neighborhood, but it was gated so I felt safe inside the compound.
Stayed 3 nights in Jan 2025

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD
Stayed 2 nights in Mar 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good location, friendly staff, and clean rooms. Experienced a small incident in the parking lot. Staff had the courtesy to inform me of the accident and managed to find a solution for getting the bumper of rental car fixed, however, the solution cost me a day of vacation with the only tangible benefit being a topped off gas tank so the person who caused the accident could save a few dollars. Breakfast was good, walking distance to shops, and free access to public beach. Decent value for the money minus the accident.
Stayed 2 nights in Apr 2025

10/10 Excellent

Twana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went over and beyond!!!! Excellent service!
Stayed 4 nights in Jan 2025

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

We loved our stay at the Sago Palm. All the staff were super friendly and courteous and most of all professional. The room was great — very comfortable and clean. We liked the sweet patio in our room as well. The hotel was well located so as to be-able to walk around to the craft market and different restaurants, as well as our favorite, Juici Patties 😊
Stayed 2 nights in Jan 2025