Search Villas in Runaway Bay

"Amazing and relaxing "

"The room wasn’t impressive. Booked a junior suite, furniture and feel of the room gave antique. It was a long walk to the activities. Breakfast is not offered complimentary as part of room service and the menu is very limited for room service. No iron available in your room, so pack accordingly, as only steamers are available complimentary. Someone stole our expensive sunglasses at the pool and security was a joke. No follow up calls received after filing a report. Overall, the service is lacking in all aspects but aesthetically it’s a nice resort. "

"Very nice"

"EXCELLENT "

"Great place for all ages "

"The staff at the resort were very nice and welcoming, which was appreciated. However, the overall experience fell short in several areas. Our room was not as clean as expected, specifically, the shower was still dirty upon arrival. It’s also worth noting that the hotel does not provide an airport shuttle, which can be inconvenient for travelers. The pools were just okay, and the water park had very limited hours. It didn’t open until 10 AM one day and 11 AM on another, and it closes at 5 PM. This left many kids waiting around with little to do, which was frustrating. Overall, while the staff was pleasant, the cleanliness and limited amenities made the stay disappointing. "

"The property is not fully open post hurricane. Many of the amenities are not available, which was not disclosed. For example, the family side is not available which means certain amenities which are located on the family side is also not available. They are still recovering. However, the staff, the food and the entertainment was unmatched. They did their best they could to accommodate for the circumstances."

"This hotel is located in downtown Ocho Rios, what it lacks in location it makes up for in cleanliness , beautiful architecture inside and excellent staff. Everyone tried to make sure we had a good stay. The staff was polite friendly and helpful. Great for the price, will return."

"Couples always makes you feel like your completely taken care of "