Runaway Bay Holidays from NZ$5,024

My stay at Riu Montego Bay was fun overall. The resort was clean, the staff was absolutely amazing, and I had a great time. The one thing I felt was missing was a stronger Jamaican experience. Many people travel to Jamaica to enjoy the local culture, and I think the resort could do more to showcase it. For example, I would have loved to hear more reggae and Jamaican music throughout the resort. Even at the White Party, most of the music played was American. I also would have liked to see more authentic Jamaican food options. At breakfast, I was hoping for traditional items such as fried dumplings and ackee and saltfish, but the menu mostly featured foods I can easily get at home, such as eggs, bacon, and French toast. I understand that Riu is an international resort that caters to guests from all over the world, but at times it felt a little too Americanized. During my trip, I found myself leaving the resort every day to experience more of the local Jamaican culture, food, and atmosphere. That said, I still enjoyed my stay and appreciate the hard-working staff who helped make the trip enjoyable. With a few more authentic Jamaican touches, I think the experience would be even better.

Excellent Resort, especially all the excellence club amenities

The resort is beautiful and very clean, which is extremely important to my wife and me. We spent most of our week at the Club Level pool, and that part of the experience was truly delightful. The downside was the maid service. Our room wasn’t cleaned until around 5 PM, which is unacceptable for a resort at this level. Even stranger, the turn‑down service came only about 90 minutes after the late cleaning. After multiple complaints, the schedule was finally corrected on the third day, and the room was cleaned in the late morning as it should be. The food was adequate at best — nothing particularly memorable. Another disappointment was the ocean. the beach chairs and services were delightful; however, the water wasn’t really usable during our stay because of the seaweed buildup along the shoreline, which made it unappealing to go in. We ended up using the pool almost the entire time. The initial check‑in experience also missed the mark. It didn’t feel welcoming; we had to wait on the driveway for a bellhop to register us with 20 other people, then take a short golf‑cart ride to the Club Level check‑in area. Our room wasn’t ready until about 4:30–5:00 PM. Once we finally got into the room, it was excellent. We had a fantastic oceanfront view from Building 5 with nothing blocking us. Overall, it’s a beautiful property with great views and amenities, but several service issues took away from the experience.

I got back couple days ago I LOVED IT. Everyone was so nice staff was friendly. Food was good and drinks too .Everything was so beautiful Definitely going back

Had an awesome time with my family, highly recommend!