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"This was end of Day one on the Coast to Cost bike ride. Staff great, no breakfast included in rate, bike was brought upstairs into room. Great location - it’s a popular working pub with parking so busy until late evening at the weekends. Solid value for money, great room size, could do with some investment to update rooms."

"Great apartment, great staff."

"The staff were very friendly and helpful. The pub and rooms were lacking attention to detail re maintenance and cleanliness. The breakfast was acceptable."

"So checkin staff was great, but rooms were so tired, and whole place was dark and miserable. Parking was basically in the service station, which did not feel at all secure. Again, staff were great and helpful."

"Great staff. Easy check in."

"Location was good, amenities very good, the offsite room was slightly small for our two suitcases. When they say that parking is limited they are not wrong but it is also quite difficult to get into with a slightly bigger cast - especially for Australians already struggling with the parking in the UK 🙂. However we were lucky to find parking near the offsite room. Hotel itself is lovely and the dinner and breakfast very good. Staff were excellent."

"Appleby Castle is a special destination, steeped in history that you can experience first hand. Staff care deeply about the castle and we thoroughly enjoyed the piano playing during the meal and the history talk after. Having read some of the other reviews, we can’t say we experienced any of the negatives and thought Peter, Sally (and chef!) did a great job it being just them running the castle."

"The staff were very friendly, welcoming and efficient. The food was very good. The hotel is very comfortable, well furnished and very quiet being a little remote. No outside noise and very little noise inside the hotel even with coach parties staying over. Looking forward to my next visit."

"Had to pay extra for using the spa facilities however we went down twice during our stay and you could have just walked straight in. Didn’t check if we had paid or not."