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"Just okay"

"I was initially reluctant to book the hotel due to some negative reviews but I'm not really sure why the reviews were bad. The room is a bit small but it is perfectly adequate, clean and thoughtfully designed. Yes the bathroom was translucent but don't think it was completely see through. It's only 5 minute walk to the terminal so the convenience was also a plus!"

"Staffs"

"Nice location good for tram and buses to get around.Very close to all museums.Staff very pleasant and polite. Bedroom was in the basement which I hadnt realised so not the nicest view. Had a problem with the heating the first night it was exceptionally cold. Staff rectified it the following morning. Tv only worked on the last night due to server problems and had limited english channels. We weren't aware of a downstairs lounge area until leaving and that there were an array of eating places etc closeby in Leidseplein. More information from the hotel at check in would have been helpful but overall the hotel was value for money."

"Had a pod room and a/c was turned off around 11pm, which meant the room got hot as there was zero ventilation. Could not sleep! It turns on at 6am. Toilets and showers hadn't been cleaned during my stay. Would not recommend a pod room. Staff are lovely and the reception area is open and welcoming. "

"The staff were amazing and so lovely. They were even nice enough to provide 2 free drinks due it being my birthday!! The room was nice and the hotel is conveniently located near a tram station."

"Liked the place. Cool decor, very hip. Rooms are small by US standards, but just fine for us."

"The room was nice and comfortable. Staff was very helpful."

"Canceled reservations "