1/5 Terrible
Clara
Travelled with partner
7 Feb 2022
Disliked: Cleanliness, amenities, property conditions & facilities
over priced for what you get. We checked in around 4:30pm, had a shower and got ready as we had plans so we were out by 5:30pm. In that hour, we didn’t pay to much attention to the room as we were in a rush. We got back to the hotel around 9-9:30pm. Again we had a shower and climbed in bed. It was disappointing that the bed was two sheets and two flat, thin pillows and no quilt. But we located two blankets. However we couldn’t use them due to their smell. They literally smelled like vomit. By this time it was around 11:30pm which I checked because I wanted to complain as I was cold but it was far to late at night. Also during check in they said front desk closes after 8pm so no way they would be there at this time at night. So when we woke up we packed and left. My partner went to have a shower before getting ready to leave and slipped and fell. Looks like he has either broken or fractured his thumb. Upon leaving we noticed mould on the roof. We also both had terrible sleep due to the mattress and pillows.
When my partner checked us out and told front counter they took notes but didn’t care. They also pointed out that as per their check in doc or whatever we have to tell them first thing when we notice something….ummm sometimes it’s not possible like at 11:30pm at night when your front counter is CLOSED!!
they called and thanked us but also blamed us for not reporting to them sooner....
Stayed 1 night in Feb 2022