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JW Marriott Gold Coast Resort & Spa

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2 outdoor pools, pool cabanas (surcharge), pool umbrellas
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Minibar, in-room safe, desk, blackout curtains

Overview of JW Marriott Gold Coast Resort & Spa

JW Marriott Gold Coast Resort & Spa

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationSlingshot8 min walk
  • Popular LocationChevron Renaissance12 min walk
  • Popular LocationCavill Avenue14 min walk
  • AirportGold Coast, QLD (OOL-Coolangatta)38 min drive

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About this area

Gold Coast

Located in Gold Coast, JW Marriott Gold Coast Resort & Spa is in the city centre and on a river. The area's natural beauty can be seen at Surfers Paradise Beach and Broadwater Parklands, while Sea World and Slingshot are popular area attractions. Travelling with kids? Make time for Infinity Attraction, or head to an event or a match at Metricon Stadium. Kayaking, scuba diving and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
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Popular Location

What's nearby

  • Budds Beach - 3 min walk
  • Slingshot - 8 min walk
  • Infinity Attraction - 12 min walk
  • Chevron Renaissance - 12 min walk
  • Cavill Avenue - 14 min walk

Getting around

  • Florida Gardens station - 8 min drive
  • Varsity Lakes Station - 16 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 38 min drive

Restaurants

  • Citrique — 1 min walk
  • Misono — 1 min walk
  • Bazaar Gold coast - 6 min walk
  • Yamagen Japanese Restaurant - 6 min walk
  • Bumbles cafe - 9 min walk

About this property

JW Marriott Gold Coast Resort & Spa

Elegant beach hotel and 2 outdoor swimming pools
Catch some rays at the nearby beach or spend the day on-site at a marina, then enjoy a meal at one of JW Marriott Gold Coast Resort & Spa's 5 restaurants. All 223 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers. Change of towels is available on request
JW Marriott Gold Coast Resort & Spa offers 223 forms of accommodation with minibars and a safe. Rooms open to balconies. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with outdoor tennis courts and a waterslide.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (AUD 24 per day; includes in/out privileges)
  • Valet parking on site (AUD 49 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Off-site parking available (AUD 5 per day)
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 49.50 for adults and AUD 25 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Shopping

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's games
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities
  • Water slide

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Bulgarian
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Macedonian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (1445 square feet)
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • Marina on site
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Renovated entire property – December 2020
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Gold Coast
Gold Coast
Surfers Paradise
Surfers Paradise
5 star
5 star
Guest rating 4.5+
Guest rating 4.5+
Business-friendly
Business-friendly
Pool
Pool
Hotel
Hotel
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 75.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 49.50 for adults and AUD 25 for children (approximately)
  • Self-parking fee: AUD 24 per day (in/out privileges)
  • Valet parking fee: AUD 49 per day (in/out privileges)
  • Nearby parking fee: AUD 5 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Marriott Resort Surfers Paradise
Surfers Paradise Marriott
Surfers Paradise Marriott Resort
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Hotel Surfers Paradise
Surfers Paradise Marriott Resort & Spa Gold Coast
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Resort Hotel
Jw Marriott Gold Coast & Spa
Surfers Paradise Marriott Resort Spa
JW Marriott Gold Coast Resort & Spa Hotel
JW Marriott Gold Coast Resort & Spa Surfers Paradise
JW Marriott Gold Coast Resort & Spa Hotel Surfers Paradise

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 629 out of 975 reviews
5 - Excellent 65%
Rating 4 - Good. 255 out of 975 reviews
4 - Good 26%
Rating 3 - Okay. 59 out of 975 reviews
3 - Okay 6%
Rating 2 - Poor. 22 out of 975 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 975 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn't recommend more the JW Marriot. It is one of the best hotel I've been to.
Stayed 4 nights in May 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lagoon pool is the highlight of this newly renovated property - outside of the amazing room of course with the giant bath tub with the jaw dropping view. The staff were excellent and the reno was luxe. The japanese restaurant felt a little tired still - especially the sushi area - but the bar in the lobby and on the deck were nice.
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful, elegant hotel. the rooms have recently been refurbished and are stylish, simple and clean. the pool are is a winner.
Stayed 3 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated. Typical of JW high standards. Amazing location. Asking facilities. Fantastic staff. Could not fault this stay at all.
Stayed 2 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2021