2/10 Terrible
Samuel
Travelled with family and small children
7 Feb 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Unpleasant Odors: The accommodation had a persistent and unpleasant smell, making our stay uncomfortable and displeasing.
Leaking air conditioner.
Constant wet & leaky Kitchen floor : (as per Photos attached), leading to slippery surfaces. Unfortunately, our children slipped twice due to this issue, raising serious concerns about safety.
Dirty Kitchen Utensils & Plates: The kitchenware provided was in a deplorable condition (photos attached of a broken pair of tongues). Plates and utensils were visibly dirty, posing a health risk for anyone using them.
Missing Toilet Paper Holder in the ensuite bathroom (see photos) : inconveniencing us and creating an unsanitary environment.
Peeling Wallpaper: The walls of our accommodation were adorned with peeling wallpaper, which not only looked unappealing but also raised questions about the overall maintenance of the property.
Non-functional TV Remotes: The TV remotes provided did not work, depriving us of the basic amenities that were expected during our stay.
No vacuum Cleaner was supplied for us to clean (that's a basic inclusion)
No mop supplied to dry up the