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Indoor pool, 3 outdoor pools, open 6:30 AM to 10:30 PM, pool loungers
Indoor pool, 3 outdoor pools, open 6:30 AM to 10:30 PM, pool loungers
Indoor pool, 3 outdoor pools, open 6:30 AM to 10:30 PM, pool loungers

Guest reviews

3.7 out of 5 Good
924 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationCavill Avenue1 min walk
Popular LocationSurfers Paradise Beach4 min walk
Popular LocationChevron Renaissance4 min walk
AirportGold Coast, QLD (OOL-Coolangatta)35 min drive

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  • King Deluxe Room

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 3
    More detailsKing Deluxe Room
  • Executive Room with Lounge Access

    4.3/5 guest room rating

    Room amenities

    • 39 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Room with Lounge Access
  • King Guest Room

    4.1/5 guest room rating

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 3
    More detailsKing Guest Room
  • King Relaxation Room with Lounge Access

    4.2/5 guest room rating

    Room amenities

    • 54 sq m
    • Ocean view
    • Sleeps 3
    More detailsKing Relaxation Room with Lounge Access
  • King Relaxation Suite with Lounge Access

    Room amenities

    • 56 sq m
    • Partial ocean view
    • Sleeps 3
    More detailsKing Relaxation Suite with Lounge Access
  • 1 Bedroom Residence

    Room amenities

    • 70 sq m
    • City view
    • Sleeps 4
    More details1 Bedroom Residence
  • 2 Bedrooms, Ocean View Sky High

    Room amenities

    • 100 sq m
    • Ocean view
    • Sleeps 6
    More details2 Bedrooms, Ocean View Sky High
  • 2 Bedrooms Residence

    Room amenities

    • 85 sq m
    • City view
    • Sleeps 6
    More details2 Bedrooms Residence
  • 2 Bedrooms Residence Ocean View

    4/5 guest room rating

    Room amenities

    • 100 sq m
    • Ocean view
    • Sleeps 6
    More details2 Bedrooms Residence Ocean View
  • 3 Bedrooms, 2 Bathrooms Residence Ocean View

    Room amenities

    • 100 sq m
    • Ocean view
    • Sleeps 8
    More details3 Bedrooms, 2 Bathrooms Residence Ocean View
  • 4 Bedrooms Residence Ocean View

    Room amenities

    • 115 sq m
    • Ocean view
    • Sleeps 10
    More details4 Bedrooms Residence Ocean View
  • 4 Bedroom Penthouse

    Room amenities

    • 125 sq m
    • Sea view
    • Sleeps 10
    More details4 Bedroom Penthouse

About this area

Gold Coast

Located in Gold Coast, Hilton Surfers Paradise Hotel and Residences is connected to a shopping centre. Cavill Avenue and Pacific Fair Shopping Centre are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sea World and Currumbin Wildlife Sanctuary. Travelling with kids? Don't miss Wet'n'Wild Gold Coast and Warner Bros. Movie World. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Visit our Gold Coast travel guide
View map
Popular Location

What's nearby

  • Cavill Avenue - 1 min walk
  • Surfers Paradise Beach - 4 min walk
  • Chevron Renaissance - 4 min walk
  • SkyPoint Observation Deck - 8 min walk
  • Slingshot - 8 min walk

Getting around

  • Broadbeach South Light Rail Station - 7 min drive
  • Helensvale Station - 16 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta) - 35 min drive

Restaurants

  • Catch Restaurant — 1 min walk
  • The Food Store — 1 min walk
  • Burleigh Brewing Company - 16 min drive

About this property

Hilton Surfers Paradise Hotel and Residences

Luxury hotel connected to a shopping centre in Surfers Paradise, walk to Cavill Avenue
3 outdoor pools, a full-service spa and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include an indoor pool, a fitness centre and a bar/lounge. All 320 rooms feature comforts such as pillowtop beds and Egyptian cotton sheets, while conveniences include fridges and coffee makers. IPod docking stations and 24-hour room service are standard, as are LCD TVs with DVD players.
Hilton Surfers Paradise Hotel and Residences offers 320 forms of air-conditioned accommodation with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch LCD televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a safe and a hairdryer.

3 the outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a spa tub, a sauna and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool, health club, fitness facility or spa tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Eforea spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open selected days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 14.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: AUD 20 per night
  • Valet parking: AUD 40 per night
  • Limited parking spaces
  • Parking height restrictions apply
  • Limo/town car service
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 39.00 for adults and AUD 19.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • Art gallery
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Russian
  • Thai

Business services

  • 4 meeting rooms
  • Conference space (10764 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open selected days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch LCD TV
  • DVD player
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.00 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night (for stays between 1 January and 31 December)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 39.00 for adults and AUD 19.50 for children (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 20 per night (in/out privileges)
  • Valet parking fee: AUD 40 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 60.00 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 6:30 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool, health club, fitness facility or spa tub without adult supervision

Property is also known as

Hilton Surfers Paradise Hotel
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel and Residences Hotel
Hilton Surfers Paradise Hotel and Residences Surfers Paradise

Frequently asked questions

Can I cancel my reservation for free at Hilton Surfers Paradise Hotel and Residences and receive a full refund?
Yes, Hilton Surfers Paradise Hotel and Residences offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Surfers Paradise Hotel and Residences cancellation policy on our site for more details about any exclusions or requirements.
Does Hilton Surfers Paradise Hotel and Residences have a pool?
Yes, this property has an indoor pool, 3 outdoor pools and a children's pool. Pool access is from 6:30 AM to 10:30 PM.
Is Hilton Surfers Paradise Hotel and Residences pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hilton Surfers Paradise Hotel and Residences?
Self-parking is available for AUD 20 per night. Valet parking is available for AUD 40 per night. Limited spots are available.
What time is check-in at Hilton Surfers Paradise Hotel and Residences?
Check-in is from 3:00 PM to midnight. After-hours check-in is not available.
What time is check-out at Hilton Surfers Paradise Hotel and Residences?
Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).
Where is Hilton Surfers Paradise Hotel and Residences located?
This family-friendly Gold Coast hotel is located by the ocean, within a 5-minute walk of Cavill Avenue and Surfers Paradise Beach. SkyPoint Observation Deck and The Star Gold Coast are also within 3 mi (5 km). Florida Gardens station is 24 minutes by foot.
3.7
Good
924 reviews
5 - Excellent
302
4 - Good
261
3 - Okay
191
2 - Poor
120
1 - Terrible
50

4.0/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Stayed 3 nights in Sep 2020

5/5 Excellent

Stayed 1 night in Sep 2020

2/5 Poor

Business traveller, Travelled with group
Sad face IconDisliked: Staff & service, amenities
It’s just an average hotel. Reception staff were difficult in the days prior to check in.
Stayed 1 night in Aug 2020

4/5 Good

Stayed 2 nights in Jul 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I just like the fact that the service is great, always checking in to make sure your experience is great and your having a great stay. Would definitely recommend
Stayed 2 nights in Jul 2020