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Outdoor spa bath
Outdoor pool
Outdoor spa bath
View from Room

Guest reviews

4.0 out of 5 Very good
500 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Kitchen
Air conditioning
Laundry

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Map

Explore the area

Popular LocationTugun Beach4 min drive
Popular LocationCurrumbin Wildlife Sanctuary5 min drive
Popular LocationCurrumbin Beach7 min drive
AirportGold Coast, QLD (OOL-Coolangatta)12 min drive

Choose dates to view prices

  • Standard Studio

    4.4/5 guest room rating

    Room amenities

    • Studio
    • Resort view
    • Sleeps 4
    More detailsStandard Studio
  • Deluxe Studio

    5/5 guest room rating

    Room amenities

    • Studio
    • Resort view
    • Sleeps 4
    More detailsDeluxe Studio
  • Standard Lakefront Studio

    5/5 guest room rating

    Room amenities

    • Studio
    • Lake view
    • Sleeps 4
    More detailsStandard Lakefront Studio
  • Deluxe Lakefront Studio

    5/5 guest room rating

    Room amenities

    • Studio
    • Lake view
    • Sleeps 4
    More detailsDeluxe Lakefront Studio
  • Standard 1 bedroom

    Room amenities

    • 1 bedroom
    • Resort view
    • Sleeps 4
    More detailsStandard 1 bedroom
  • Deluxe 1 bedroom

    Room amenities

    • 1 bedroom
    • Resort view
    • Sleeps 4
    More detailsDeluxe 1 bedroom
  • Standard Lakefront 1 bedroom

    Room amenities

    • 1 bedroom
    • Lake view
    • Sleeps 4
    More detailsStandard Lakefront 1 bedroom
  • Deluxe Lakefront 1 bedroom

    5/5 guest room rating

    Room amenities

    • 1 bedroom
    • Lake view
    • Sleeps 4
    More detailsDeluxe Lakefront 1 bedroom
  • Standard Room, 2 Bedrooms

    Room amenities

    • 2 bedrooms
    • Resort view
    • Sleeps 8
    More detailsStandard Room, 2 Bedrooms
  • Deluxe Room, 2 Bedrooms

    Room amenities

    • 2 bedrooms
    • Resort view
    • Sleeps 8
    More detailsDeluxe Room, 2 Bedrooms
  • Standard Lakefront 2 bedroom

    Room amenities

    • 2 bedrooms
    • Lake view
    • Sleeps 8
    More detailsStandard Lakefront 2 bedroom
  • Deluxe Lakefront 2 bedroom

    Room amenities

    • 2 bedrooms
    • Lake view
    • Sleeps 8
    More detailsDeluxe Lakefront 2 bedroom

About this area

Gold Coast

Bay of Palms is located on the waterfront and in an area with great shopping. The Pines Elanora and Robina Town Centre are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Currumbin Beach and Kirra Beach. Travelling with kids? Don't miss Currumbin Wildlife Sanctuary. Spend some time exploring the area's activities, including whale watching.
Visit our Gold Coast travel guide
View map
Popular Location

What's nearby

  • Tugun Beach - 4 min drive
  • Currumbin Wildlife Sanctuary - 5 min drive
  • Currumbin Beach - 7 min drive
  • Kirra Beach - 12 min drive
  • Burleigh Beach - 13 min drive

Getting around

  • Varsity Lakes Station - 14 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta) - 12 min drive

Restaurants

  • Burleigh Brewing Company - 10 min drive

About this property

Bay of Palms

Family-friendly Gold Coast aparthotel in Elanora, near The Pines Elanora
Along with an outdoor pool, this smoke-free aparthotel has a bar/lounge and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, an arcade/games room and express check-out are on-site. Each apartment features complimentary wireless Internet access, a flat-screen TV and a kitchenette with a fridge. Room service, a coffee/tea maker and a ceiling fan are among the other amenities available to guests. Weekly housekeeping is available.
Bay of Palms offers 44 forms of air-conditioned accommodation which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a shower.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include a waterslide and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor Pool

Internet

  • Free WiFi

Parking and transport

  • Free self-parking

Kitchenette

  • Fridge
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 30.0 per day

Bathrooms

  • Partially open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pool or billiards table
  • Games room
  • TV in a common area

Outdoor areas

  • Barbecue
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lifts
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (weekly)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Front desk (limited hours)

Location highlights

  • On the lake
  • On the waterfront
  • Near the boardwalk
  • Near the airport
  • In the shopping district
  • In the suburbs

Things to do

  • Waterslide
  • Kayaking on site
  • Fishing on site
  • Rowing/canoeing on site
  • Whale watching nearby

Safety features

  • Smoke detector
  • Window guards

General

  • 44 rooms
  • 2 floors
  • Access via exterior corridors

Policies

Check-in

Check-in between 2 PM and 5 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day.
Cots (infant beds) are available for AUD 0.00 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 0.00 per night
  • Rollaway bed fee: AUD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Bay Palms Apartment Elanora
Bay Palms Apartment
Bay Palms Elanora
Bay of Palms Elanora
Bay of Palms Aparthotel
Bay of Palms Aparthotel Elanora

Frequently asked questions

Can I cancel my reservation for free at Bay of Palms and receive a full refund?
Yes, Bay of Palms offers free cancellation on select room rates, because flexibility matters! Please refer to Bay of Palms cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Bay of Palms?
As of 25 Sep 2020, prices found for a 1-night stay for 2 adults at Bay of Palms on 6 Oct 2020 start from NZ$151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Bay of Palms have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.
Is Bay of Palms pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Bay of Palms?
Self-parking is free at this property.
What time is check-in at Bay of Palms?
Check-in is from 2 PM to 5 PM. Late check-in is available during limited hours.
What time is check-out at Bay of Palms?
Checkout is at 10 AM. Late checkout is available for AUD 50.00 (subject to availability).
Where is Bay of Palms located?
This family-friendly Gold Coast aparthotel is located on the waterfront, within 2 mi (3 km) of The Pines Elanora, Currumbin Wildlife Sanctuary and Currumbin Beach. Kirra Beach and Coolangatta Beach are also within 6 mi (10 km).
4.0
Very good
500 reviews
5 - Excellent
177
4 - Good
216
3 - Okay
69
2 - Poor
28
1 - Terrible
10

3.9/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.8/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Happy face iconLiked: Cleanliness, amenities
We were placed in a room next to tradesmen chiselling tiles off the floor and were given no warning that this would be occurring. It destroyed the calm nature of the stay and location. Excluding this the location is great as you are right on the water
Stayed 3 nights in Aug 2020

5/5 Excellent

Stayed 28 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, amenities
The room was comfortable. I was in a noisy room and asked to be moved and they kindly moved me to another room.
Stayed 6 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views over lake. Close to a shopping centre and the highway to both Brisbane and Coolangatta
Stayed 4 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, amenities
Stayed 2 nights in Feb 2020

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