Glen Highlands Hotels, Oakland

"Only stayed one night but they upgraded us to a suite which was luxurious. Location was perfect for all the sightseeing venues. I would stay there again without question. They even gave me a bag scale to weigh my bags before I headed off to the SFO international airport which is about 20-30mins away- just under $40 US for an uber."

"Check-in clerk never told me there were two separate buildings, and that the pool was in the building I wasn't in. Only told me pool was on the second floor, so I wandered around looking for it in my building. One elevator was out the entire time I was there, so it created a pile up at the other elevator, and even though staff knew that, it took them 12 hours to put a sign up."

"Great stay close to everything downtown "

"Advertised parking…..none available Neighboring room up partying until 3:30 in the morning "

"room was dirty , beds were so uncomfortable was able to feel the springs on the bed "

"Food and drink at hotel."

"The bedsheets are stained, and the floor wasn’t cleaned thoroughly."

"Airport shuttle was the only good part of this stay. I told the front desk about rodents scurrying around and although she raised an eyebrow at me, she didn’t say anything else. It’s not very clean as the carpet had sticky spots so I had to put my shoes back on and the toilet had brown water. The hot water smelled. The room smelled musty with no ability to open the window. The walls in the room had peeling paint as did the bathroom, and damaged wood. Tub and faucets were breaking down and very old. Pool was cold with only 3 chairs and one lounger. When I asked front desk for pool towels, she said there weren’t any so I asked what to use and she said from our room. I told her I need those for showering and she handed me one more towel and one floor towel. Sheets smelled of bleach wirh no evidence of bugs or we would have left. We only stayed because we needed it and reserved already. Not worth $120/night!"

"The rooms were old and run down."