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"Friendly staff who went out of their way to accommodate me, as I was the only guest"

"I stayed for 3day it was a great stay. The staff was friendly, food was good, spa and polo also cleans and tight. Room was clean and spacious. Not far from town 11mins by car, zoo and shopping centre. Overall a great stay. "

"Everything was excellent! Staff , room and breakfast "

"Great for travelling to Stansted airport. "

"All the staff were brilliant and super helpful. Restaurant was excellent for dinner and breakfast. Room was decent size, clean and quiet, with comfortable large bed. Swimming pool was clean, quiet, and relaxing. Bar was great too and again staff were friendly and helpful. We would definitely stay here again. Restaurant was expensive but the food was amazing."

"Great location for overnight stay to catch early flight. "

"Convenient location and easy access, room comfortable and clean. Reception changed our rooms to ground floor on request at arrival, as allocated rooms were not easily accessed, lots of stairs up and down and corridors. Breakfast ok on Saturday but not very hot, tea and coffee machine dispensing very weak and tasteless coffee and tea. Parking good, but quite along waln to reception. "

"I've stayed here many times and it never fails to astound me how lovely this hotel is. From the reception staff to the rooms themselves. Just a wonderful place to stay "

"good"