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Red Rock Hotel

3.0 star property
Travelers find peaceful respite in George Town's lush gardens and poolside retreats after exploring the vibrant historic district

Choose dates to view prices

Red Rock Hotel places visitors in downtown George Town's heart. Guests can book a massage, cool off in the outdoor pool, or explore garden paths. The hotel offers free WiFi, and the attentive staff provides practical services like dry cleaning and luggage storage.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Shower/bath combination
Hairdryer
Private bathroom
Minibar
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Fridge
LCD TV
Shower/bath combination
Private bathroom
Bidet
Hairdryer
Minibar
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Minibar
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Minibar
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
Minibar
  • City view
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Spa

Deluxe Room

  • Sleeps 2

View all photos for Deluxe King Room

Minibar, desk, iron/ironing board, rollaway beds

Deluxe King Room

  • Sleeps 2

View all photos for Family Room

Minibar, desk, iron/ironing board, rollaway beds

Family Room

  • Sleeps 4

View all photos for Standard Twin Room

Minibar, desk, iron/ironing board, rollaway beds

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Minibar, desk, iron/ironing board, rollaway beds

Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Double Room

Bathroom amenities

Standard Double Room

  • Sleeps 2

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About the area

Located in Downtown George Town, a neighbourhood in George Town, Red Rock Hotel is in the entertainment district. KOMTAR and Penang Hill are notable landmarks, and travellers looking to shop may want to visit Gurney Drive and Gurney Plaza. Looking to enjoy an event or a game while in town? See what's happening at Penang Youth and Sports Complex or Penang International Sports Arena. Visit our George Town travel guide
Map
202A Jalan Macalister, Georgetown, George Town, Penang, 10400

What's nearby

  • KOMTAR which includes central business district, a high-rise building and a city
    KOMTAR
    9 min walk - 0.8 km
  • Metropolitan, skyscraper, skyline building by the shore of Gurney Drive, George Town, Penang; Shutterstock ID 429264034; PO: Hcom Destination Content neighborhoods; Client: Hotels.com; Other: Hcom bra
    Gurney Drive
    17 min walk - 1.5 km
  • 1st Avenue Mall
    12 min walk - 1.1 km
  • Gleneagles Penang Medical Centre
    15 min walk - 1.3 km
  • Georgetown UNESCO Historic Site
    17 min walk - 1.5 km

Getting around

  • Penang Sentral
    29 min drive
  • Penang (PEN-Penang Intl.)
    27 min drive

Restaurants

  • 四夕豆花
    2 min walk
  • Restoran Penang Fast Food (檳城中路快餐店)
    2 min walk
  • 美食中心
    1 min walk
  • Sin Kim San Cafe (新金山飲食中心)
    1 min walk
  • Xiang Peng Peng (Salted Chicken)
    1 min walk

About this property

Red Rock Hotel

Hotel near KOMTAR
You can look forward to a corner/local shop, a garden and a hair salon at Red Rock Hotel. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a business centre.
Additional perks include:
  • An outdoor pool
  • Free self-parking and valet parking
  • Continental breakfast (surcharge), a local area shuttle and wedding services
  • Free newspapers, smoke-free property and concierge services
Room features
All 127 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and free newspapers.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • Fridges, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available for a fee: MYR 60 for adults and MYR 60 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MYR 60 for adults and from MYR 60 for children
  • Rollaway bed fee: MYR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Property is also known as

Red Rock Hotel
Red Rock Hotel Penang
Red Rock Penang
Red Rock Hotel Penang/George Town
Red Rock Hotel George Town
Red Rock George Town
Red Rock Hotel Hotel
Red Rock Hotel George Town
Red Rock Hotel Hotel George Town

Frequently asked questions

Does Red Rock Hotel have a pool?

Yes, this property has an outdoor pool.

Is Red Rock Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Red Rock Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Red Rock Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Red Rock Hotel?

Checkout is at noon.

Where is Red Rock Hotel located?

Located in Downtown George Town, this hotel is within a 10-minute walk of Sun Yat Sen Museum and KOMTAR. New World Park and Loh guan Lye Specialist Centre are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Red Rock Hotel Reviews

7.0

Good

6.8

Cleanliness

7.6

Location

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 25 out of 220 reviews
Rating 8 - Good. 83 out of 220 reviews
Rating 6 - Okay. 77 out of 220 reviews
Rating 4 - Poor. 27 out of 220 reviews
Rating 2 - Terrible. 8 out of 220 reviews

Reviews

8/10 Good

Soo

Liked: Cleanliness, staff & service
Excellent location with most eateries around the hotel within walking distance. Shops
Stayed 1 night in Dec 2025

8/10 Good

Tan Chong

Liked: Cleanliness, staff & service, amenities
Very good location in the heart of the town with plenty of dining options. The hotel is a little old though.
Stayed 3 nights in Jan 2023

2/10 Terrible

Yulian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

Overpriced for poor service and quality. Hotel is dated, smelly, and dirty. The only positive are the location and cold AC.
Stayed 3 nights in Jul 2025

6/10 Okay

SEE KWEE

Liked: Cleanliness, staff & service
Clean room but aged furnitures with hard mattress. Plug points faulty. Location great for foodies.
Stayed 3 nights in Jun 2023

6/10 Okay

Tak Ming

Disliked: Property conditions & facilities
a bit old and need to be renovated
Stayed 4 nights in Nov 2024

4/10 Poor

Marcus

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty old and run down rooms
Stayed 2 nights in Jul 2023

6/10 Okay

Siu Cheung

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom is dirty. Everything is very old
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suasana lobby hotel & bilik telah di tambah baik banding dari 1 tahun yg lepas....lebih cantik & selesa
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A free & easy weekend getaway

Best thing about this hotel is its free & spacious on site parking for a hotel located right in the city centre The 2nd best thing is the choice of eateries located within walking distance from the hotel
Stayed 3 nights in May 2022

8/10 Good

N PUSPHAVALLI

Liked: Cleanliness, room comfort

Plenty of eatery nearby

We stayed 3 nights and the room was comfortable. The aircon was not so cooling on the 1st day, after feedback, it was better. Complimentary breakfast has limited quantity and variety.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Wifi is very poor. Room service can improve. Need to replace necessary items in the hotel such as iron board and iron (very bad condition). Location is good. counter staff is friendly. Breakfast is ok very limited items and staff is not approachable to ask for help.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience staying in Red Rock hotel

The hotel is old and in terrible condition. Faulty power sockets, faulty water heater. Bed is very hard. Old thin blankets. Asked for extra pillow but was rejected. Wifi was unstable. Overall uncomfortable stay.
Stayed 3 nights in Dec 2019

4/10 Poor

utsumi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

次はないかな

朝食時、混んでいた事もありますが、皿、スプーン、フォークといったものが無く、洗い終わったものを直接もらいました。部屋もちょっと汚く最近のバジェットホテルのが快適。このホテルに限らずですが、Webで決済しているにも関わらず、デポジットを取られるのは違和感あります。またね別途ツーリストタックス旅行者税12リンギット取られました。すべて込みとなっていましたが。。。
Stayed 1 night in Dec 2019

8/10 Good

Teoh

Liked: Cleanliness, staff & service
Very convenient location. Lots of food outlets too.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your money here

Reception didn’t have my booking. When they finally have it, they gave me the wrong room. The correct room was poorly maintained with ants crawling around. Bathtub was badly clogged by a huge chunk of hair which I guess has been left there for eons. Attitude of staff was rude as well. They were uninterested in our requests.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

So so only.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Das Hotel ist zentral gelegen und alle Sehenswürdigkeiten in George Town schnell erreichbar. Das Personal war sehr freundlich und hilfsbereit. Die Zimmer sind sauber und nett eingerichtet. Flur und Lobby sind schon etwas in die Jahre gekommen aber insgesamt stimmt das Preis-Leistungsverhältnis.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

1st & Last

Overall biasa2 sangat dan terlampau biasa bagi sebuah Hotel yang berusia.Jauh dari tempat2 menarik di Georgetown dan perlu naik grab sebab nak elak bawak kereta sendiri akibat jem yg teruk.Hanya banyak tempat makanan Non Muslim di persekitaran hotel,hanya restoren Pelita yang ada itupun 4 blok dari Hotel...Pendek kata,memang takkan mengibap disini lagi dah..sekian
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bed is hard. I had problem sleeping or resting on bed as I spent about 40% of the time in the room. Hardly able to sleep more than 2 hours at a time. The hotel doesn't provide had towel. . In the middle of the night there's no hot water to take a showet if you needed one. Ammemities & room service is good.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad experience and condition room bad. My wife can’t sleep due to the bed keep on come out sound when she move her body.
Stayed 1 night in Jun 2019

6/10 Okay

Petrus, australia

Disliked: Amenities, property conditions & facilities
electricity breakdown in the room change of room with a connecting door where you could hear every word next door. swimming pool out of order. breakfast ok windows dirty
Stayed 6 nights in May 2019

8/10 Good

Kim

Liked: Cleanliness, staff & service
The location is strategic... lots of eatery shops & shopping malls... staffs are friendly. The swimming pool needs to put more effort to maintain it or else it can transform to a garden or gym room or a park.
Stayed 3 nights in May 2019

8/10 Good

IvyLee

Liked: Staff & service
near to a late night food court/hawker center. very convenience
Stayed 2 nights in Apr 2019

4/10 Poor

jillybean, Australia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the heart of the hawker areas but recently other hotels have opened as an alternative. The clealiness of the room was a problem. We have stayed here before and it has been tired and dated but acceptable for the price. During our two week stay the toilet was not cleaned even though it was obvious we had been unwell. The glasses and mugs were not changed either. The level of dust aand grime throughout the whole room showed that it had not been properly cleaned long before our check in.
Stayed 14 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is so friendly, easy to request anything at front desk and the cleaning service is always there if u need them..hotel is clean with super big room..have swimming pool for family..breakfast have variety to choose..good taste..very good location in georgetown..nearest with all popular places..parking also easy n have alot of parking..will repeat again..really recommended.
Stayed 2 nights in Feb 2019