10/10 Excellent
Shawaal
6 Dec 2025
Liked: Cleanliness, amenities, communication
Shawaal
Stayed 4 nights in Dec 2025
Aparthotel
Citadines Connect Bertam Georgetown Penang
3.0 star property
Choose dates to view prices
Photo gallery for Citadines Connect Bertam Georgetown Penang
KOMTAR is located near Citadines Connect Bertam Georgetown Penang, which provides a shopping centre on-site, a coffee shop/cafe and an outdoor entertainment area. Free in-room WiFi is available to all guests, along with a 24-hour gym and a restaurant.
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Pet-friendly
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Gym
The current price is NZ$198
NZ$198
includes taxes & fees
1 Apr - 2 Apr
Room options
Check availability for these dates
Available filters for rooms
Showing 12 of 12 rooms
View all photos for Studio, 2 Single Beds
Studio, 2 Single Beds
Highlights
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Electric kettle
Satellite channels
In-room safe
- City view
- 20 sq m
- Sleeps 2
- 2 Single Beds
View all photos for Premier Studio, 1 King Bed
Premier Studio, 1 King Bed
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
Electric kettle
Satellite channels
- City view
- 25 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Premier Studio, 2 Single Beds
Premier Studio, 2 Single Beds
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
Electric kettle
Satellite channels
- City view
- 25 sq m
- 1 bedroom
- Sleeps 2
- 2 Single Beds
View all photos for Premier Suite
Premier Suite
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
Electric kettle
Satellite channels
- City view
- 32 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Premier Double Room
Premier Double Room
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
Electric kettle
Satellite channels
- City view
- 36 sq m
- 1 bedroom
- Sleeps 4
- 2 King Beds
View all photos for Premier Apartment, 2 Bedrooms
Premier Apartment, 2 Bedrooms
Highlights
Air conditioning
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
Bidet
Electric kettle
Satellite channels
- City view
- 40 sq m
- 2 bedrooms
- Sleeps 4
- 1 King Bed and 1 Queen Bed
View all photos for Studio Twin Windowless
Studio Twin Windowless
- Sleeps 2
View all photos for Studio Premier Twin
Studio Premier Twin
- Sleeps 2
View all photos for Studio Premier King
Studio Premier King
- Sleeps 2
View all photos for Studio Premier Suite
Studio Premier Suite
- Sleeps 2
View all photos for Two-Bedroom Premier
Two-Bedroom Premier
- Sleeps 4
View all photos for Premier Room Double
Premier Room Double
- Sleeps 3
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About the area
Located in Downtown George Town, a neighbourhood in George Town, Citadines Connect Bertam Georgetown Penang is near a metro station. KOMTAR and Penang Hill are notable landmarks, and travellers looking to shop may want to visit Gurney Drive and Gurney Plaza. Looking to enjoy an event or a game while in town? See what's happening at Penang Youth and Sports Complex or Penang International Sports Arena. Visit our George Town travel guide
View more Aparthotels in George Town
428, Jalan Penang, Georgetown, George Town, Pulau Pinang, 10000
What's nearby
KOMTAR2 min walk - 0.2 km- Hin Bus Depot Art Centre3 min walk - 0.3 km
- The Top at Komatar5 min walk - 0.5 km
- 1st Avenue Mall5 min walk - 0.5 km
- Georgetown UNESCO Historic Site12 min walk - 1.1 km
Getting around
- Penang Sentral29 min drive
- Penang (PEN-Penang Intl.)29 min drive
Restaurants
- chong charcoal seafood char koay teow 碳烧海鲜炒粿條2 min walk
- Restoran Zim Sum 点心之家1 min walk
- No 5, Seafood Char Koay Teow (梁少爺5號炒粿條）1 min walk
- Lily's Vegetarian Kitchen (欣莉素餐馆)4 min walk
- SweetTalk Dessert4 min walk
About this property
Citadines Connect Bertam Georgetown Penang
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a 24-hour front desk. Each apartment provides an electric kettle and free tea bags/instant coffee, plus free WiFi and a flat-screen TV with satellite channels. A hairdryer, a safe and a shower are among the other amenities that guests will find.
Citadines Connect Bertam Georgetown Penang offers 70 air-conditioned accommodations with a safe and complimentary slippers. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, bidets and hairdryers.
This George Town aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.
Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
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Property amenities
Pool/Spa
- Outdoor pool
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
Food and drink
- Electric kettle
- Tea bags/instant coffee
- Water dispenser
Dining
- Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 88 for adults and MYR 38 for children
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
Bedrooms
- Bedsheets provided
Bathroom
- 1 private bathroom
- Bidet
- Hair dryer
- Shampoo
- Shower
- Slippers
- Toilet paper
- Towels provided
Entertainment
- 40-inch flat-screen TV with cable/satellite channels
Outdoor areas
- Outdoor entertainment area
Work spaces
- Desk chair
- Laptop workspace
Comfort
- Air conditioning
Pets
- Pet friendly
- Welcoming cats and dogs only
- Up to 10 kg per pet
- Fee: MYR 1,000 per pet per night
Suitability/Accessibility
- Hardwood flooring in room
- Lift (91 centimetre wide door)
- Smoke-free property
Services and conveniences
- 24-hour front desk
- Daily housekeeping
- Multilingual staff
- Safe
Location highlights
- In a business district
- In the city centre
- Near a metro station
Things to do
- 24-hour gym
- Bicycle rentals
- Shopping centre
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 100% renewable energy
- 2 buildings
- 2 floors
- 70 units
- At least 10% of profits reinvested in community and sustainability
- At least 80% lighting from LEDs
- At least 80% of food locally-sourced
- Bicycle rentals
- Built in 2025
- Double-glazed windows
- Energy-saving switches in guestrooms
- Humane treatment of captive wild animals
- Local artist showcase
- Locally-owned and organised tours and activities
- Water dispenser usage encouraged
- Water-efficient showers
- Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of MYR 1000 per pet (varies based on length of stay)
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: from approximately MYR 88 for adults and from MYR 38 for children
- Pet fee: MYR 1000 per pet (varies based on length of stay)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property is also known as
Citadines Connect Bertam Georgetown Penang Aparthotel
Citadines Connect Bertam Georgetown Penang George Town
Frequently asked questions
Does Citadines Connect Bertam Georgetown Penang have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Citadines Connect Bertam Georgetown Penang?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Citadines Connect Bertam Georgetown Penang on 1 Apr 2026 start from NZ$198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Citadines Connect Bertam Georgetown Penang pet-friendly?
Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of MYR 1000 per pet, per night. Some restrictions may apply, so please contact the property for more details.
How much is parking at Citadines Connect Bertam Georgetown Penang?
This property doesn't offer parking.
What time is check-in at Citadines Connect Bertam Georgetown Penang?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Citadines Connect Bertam Georgetown Penang?
Checkout is at noon.
Where is Citadines Connect Bertam Georgetown Penang located?
Located in Downtown George Town, this aparthotel is within a 5-minute walk of KOMTAR and Sun Yat Sen Museum. Hin Bus Depot Art Centre and The Top at Komatar are also within 10 minutes.
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Reviews
Citadines Connect Bertam Georgetown Penang Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.4
Amenities
10
Property conditions & facilities
Rating 10 - Excellent. 6 out of 6 reviews
10 - Excellent
6
Rating 8 - Good. 0 out of 6 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 6 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 6 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 6 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Betsy
17 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed the clean, brand new property during our visit to Penang. It was a last minute change because of the location and it turned out we made the right choice. Everything was perfect from checking in to checking out. Service was excellent, every staff greeted us with smiles and was helpful. Loved the coffee in the lobby and the scent of the shampoo and body wash (wished I can purchase a set home.) They even provided us umbrellas on the rainy days. Definitely would recommend this property to family and friends.
Betsy
Stayed 3 nights in Nov 2025