Top Hotels Near General Grant National Memorial in New York from NZ$181

"The room was terrible "

"Good"

"The hotel foyer nice. But the rooms , corridors very old and dated. Wall paper peeling rooms weren’t a good standard. "

"The room itself was great, the housekeeping was great, and the location is great. The elevator system is awful. Each time we tried to go up to our room (floor 11) we had to wait 10-15 minutes for an elevator and it was pure chaos in the lobby while waiting. We attempted to ask a staff member where the stairs are and got pushback twice before they gave us the WRONG directions to the stairs. He said “you can’t go up that many stairs with all your stuff” and walked away. Then we asked again and he still was questioning our decision, and the way he told us to go was a locked area and a kitchen so we couldn’t even use the stairs. The front desk person also was not that helpful, he didn’t tell us how much we had to pay upon arrival or the holds they would be putting on the account. One came thru in the middle of the night and we thought it was our card getting hacked or something since no one told us there was a $300 hold until we asked. Other than that, once we were in the room itself things were fine, just not ideal for trying to go in and out quickly, it’s quite the process to get up to your stuff. Would’ve been good to know, especially from a medical stand point, probably wouldn’t have booked there if we knew that’s how it was going to be. If a diabetic has insulin in the room or if their sugar was low, it would’ve been pretty unsafe of a wait time for example. "

"Great location - old hotel and rooms are small but beautiful hotel with nice amenities; staff very friendly "

"I almost don't want to write this review as I'd love to keep The Wallace a secret. But it deserves the recognition! We've stayed here six times now and every visit feels more like coming home than the last. The moment you walk in, it wraps around you - the piano music in the lobby, that distinct candle smell that's become synonymous with arriving, Nina Boesch art for sale. Everything about it is intentional. The rooms are simple and beautiful. They are clean, well-appointed, with the coziest beds. The staff are warm and genuinely kind in a way that feels rare these days. And while The Wallace is well known for being dog-friendly, it's just as wonderful for families. Our kids are always greeted like they belong there and they absolutely look forward to every stay. The Wallace is perfectly situated to make you feel like you actually live in the neighborhood. Steps from the 72nd Street subway, Central Park, and some of the best museums and restaurants the city has to offer. It doesn't just give you a place to sleep, it gives you a real home base for experiencing New York. We won't stay anywhere else. Hope nothing ever changes."

"Excellent location "

"The building is beautiful, but the inside is kind of plain. No refrigerator or even ice machine on our floor. When we arrived there was a maintenance worker in the tub doing something. He seemed startled and left quickly. I later realized that the tub drain wasn't working properly. Not sure why they'd put us there without fixing it or saying anything, but it was disappointing. "

"The rooms were very clean, friendly staff & perfect location. Will definitely return "