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"Hotel was well-located in Lucca and while our room was relatively small, the staff cleaned multiple times per day, so room was spotless. Excellent daily breakfast was included, so the price was extremely fair. There were bikes available to use and the staff was helpful despite my poor Italian language skills and their limited English (some were more proficient than others). Overall, other than the on site hot tub being not very hot, and a minor issue with the shower in our bathroom, the stay was certainly well worth the price charged. They also offer an array of complementary snacks/soft drinks each afternoon, which was a very nice touch."

"excellent location. Close to everything. Nice property"

"Good location, good room, friendly staff "

"Friendly and helpful staff, easy on-site parking and the old walled city is just across the street."

"Friendly staff. Great breakfast! "

"This hotel exceeded my expectations. The Front Desk people were very friendly, helpful and professional, I was always greeted with a smile."

"I did not have breakfast."

"Great"

"The location link and travel directions did not work so I received a fine , protected parking was not available so on street parking was only option vehicle got damaged "