The hotel is nice and the staff is great. We really enjoyed the location as it was an easy walk to the beach. The elevator situation, however, was not the best. It would take forever to get an elevator and we didn't know this but some of the elevator banks only go to even floors and others only go to odd floors so the first time we got on, we got on the wrong elevator and had to go down and take the other "even" elevator. Once the crowds left after the holiday weekend, the elevator situation wasn't as bad. We had breakfast every morning at the bakery downstairs, which was nice but did not get to try the other restaurants at the hotel. It's a kid friendly hotel in terms of the amenities and activities but for a family of 4, the rooms were just not big enough. We ended up having to split up because the only options were a double bed plus a twin or two twin beds.