Exterior
Check availability

Reviews of The Tremont House, Galveston, a Tribute Portfolio Hotel

3.5 out of 5
The Tremont House, Galveston, a Tribute Portfolio Hotel
2300 Ship's Mechanic Row, Galveston, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 934 out of 1161 reviews" "
Rating 8 - Good. 142 out of 1161 reviews" "
Rating 6 - Okay. 45 out of 1161 reviews" "
Rating 4 - Poor. 24 out of 1161 reviews" "
Rating 2 - Terrible. 16 out of 1161 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chanelle, Midland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 1 night in May 2024

10/10 Excellent

Patrick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building in the heart of The Strand area of Galveston .... lots of shops, bars, restaurants all within walking distance.
Stayed 2 nights in May 2024
Response from Eddie Timmons on 24 May 2024
Thank you Patrick for telling us about your stay. We hope you will return to visit with us again in the near future.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property and our room is huge! Right in downtown Galveston. We'll definitely be back
Stayed 1 night in May 2024
Response from Eddie Timmons on 23 May 2024
Thanks Lisa! We hope to welcome you back soon when your travels bring you back to the island.

10/10 Excellent

Lidiette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stopped here for a quick one night stay. The hotel was beautiful, comfortable and clean. The only downside was breakfast. Ordered a basic breakfast, the eggs were bland, the bacon was super stiff and salty and even though I ordered the GF toast, they failed to mention the potatoes had gluten. Beautiful place, just not great food.
Stayed 1 night in May 2024
Response from Eddie Timmons on 22 May 2024
Thank you Lidiette for telling us about your experience. I am happy to hear that there were many wonderful aspects of your stay and certainly apologize if we missed the mark on breakfast. I do apologize if it was not up to our standards. We do hope you will return in the future so we may show you the service and standards to which we aspire. Thank you again.

10/10 Excellent

Christopher, Erie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect nights stay before our cruise and the shuttle to the cruise was convenient.
Stayed 1 night in Apr 2024
Response from Eddie Timmons on 20 May 2024
Thank you for the positive feedback. We look forward to welcoming you back.

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wedding reception seated dinner was delicious
Stayed 1 night in May 2024
Response from Eddie Timmons on 20 May 2024
Thank you for the positive feedback. We look forward to welcoming you back.

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! First class hotel with good food, bar and first class service! Although pricey!
Stayed 1 night in May 2024
Response from Eddie Timmons on 17 May 2024
Thank you for the great review Richard! Come back soon!

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for cruise departure. Very nice hotel
Stayed 1 night in May 2024
Response from Eddie Timmons on 14 May 2024
Thank you for the positive feedback. We look forward to having you back with us again.

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely! Would recommend this property to anyone!!
Stayed 1 night in May 2024
Response from Eddie Timmons on 13 May 2024
Thank you for the positive feedback. We look forward to having you back with us again.

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is certainly a historic hotel with all the attributes of the old south.
Stayed 1 night in May 2024
Response from Eddie Timmons on 8 May 2024
Thank you for the positive feedback. We look forward to having you back with us again.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Eddie Timmons on 8 May 2024
Thank you for the positive feedback. We look forward to having you back with us again.

10/10 Excellent

Kathy

Stayed 1 night in May 2024

10/10 Excellent

Geoffery

Stayed 1 night in May 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024
Response from Eddie Timmons on 27 Apr 2024
Thank you for the positive feedback. We look forward to having you back with us again.

10/10 Excellent

Deborah, FRISCO

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff here at this hotel are so welcoming and helpful! Everyone was so great from the Valet to the customer service and front desk! We had a great dinner at the in house restaurant, served by Garrett who was so responsive and friendly to all our needs! James the staff manager was also so friendly and shared information regarding the history of the hotel! We noted that all staff were so helpful and friendly! We will return to Tremont because of the beautiful comfortable hotel but also because of how the staff made us feel so welcomed!
Stayed 1 night in Apr 2024
Response from Eddie Timmons on 25 Apr 2024
Thank you Deborah! We appreciate your comments and will let James know about the positive service you received. We look forward to having you back with us again in the near future.

10/10 Excellent

Maria D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it no carpet all over it was an excellent stay
Stayed 1 night in Jan 2024
Response from Eddie Timmons on 24 Apr 2024
Thank you for your feedback. We hope to have you stay with us again soon.

10/10 Excellent

Callie

Perfect as always.
Stayed 1 night in Apr 2024
Response from Eddie Timmons on 24 Apr 2024
Thank you for your feedback. We hope to have you stay with us again soon.

10/10 Excellent

Naz, Houston

Stayed 1 night in Apr 2024
Response from Eddie Timmons on 13 May 2024
Thank you for the positive feedback. We look forward to having you back with us again.

10/10 Excellent

Neli, Burlington

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, amazing rooms. The ceilings are so tall, it was not expected. The restaurant downstairs was very nice as well with many good things to offer.
Stayed 1 night in Feb 2024
Response from Eddie Timmons on 22 Apr 2024
Thank you Neli for the wonderful review. We appreciate your business and look forward to having you stay with us again in the near future.

6/10 Okay

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An Atrium view looks right into your neighbors room. The Roof Top bar is closed and has apparently been closed for 1 1/2yrs. In room coffee bar and toiletries are not refilled. The staff is pleasant, the hotel is centrally located, felt safe and the property is clean.
Stayed 2 nights in Apr 2024
Response from Eddie Timmons on 22 Apr 2024
Thank you for your feedback. We hope to have you stay with us again soon.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very beautiful and very clean. The only down saw is not an offer for a free breakfast.
Stayed 1 night in Apr 2024
Response from Eddie Timmons on 22 Apr 2024
Thank you for your feedback. We hope to have you stay with us again soon.

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Eddie Timmons on 19 Apr 2024
Thank you for your feedback. We hope to have you stay with us again soon.

10/10 Excellent

Bob, EDDY

Stayed 1 night in Apr 2024
Response from Eddie Timmons on 6 May 2024
Thank you for the positive feedback. We look forward to having you back with us again.

10/10 Excellent

Joe

Stayed 1 night in Apr 2024
Response from Eddie Timmons on 6 May 2024
Thank you for the positive feedback. We look forward to having you back with us again.

10/10 Excellent

Joshua

Stayed 1 night in Apr 2024
Response from Eddie Timmons on 6 May 2024
Thank you for the positive feedback. We look forward to having you back with us again.

10/10 Excellent

MELISSA, Kitty Hawk

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay! Very clean and modern.
Stayed 2 nights in Apr 2024
Response from Eddie Timmons on 12 Apr 2024
Thank you for your feedback. We hope to have you stay with us again soon.

10/10 Excellent

Michael, Norcross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Eddie Timmons on 10 Apr 2024
Thank you for your feedback. We hope to have you stay with us again soon.

6/10 Okay

Janet

Travelled with family
Liked: Cleanliness, property conditions & facilities
I tried reaching out a week before the intended stay through the Expedia app and I made a few attempts to send a message for my updated request. No reply from either the hotel or Expedia was given, not even an acknowledgement.
Stayed 1 night in Mar 2024
Response from Eddie Timmons on 8 Apr 2024
Thank you for your feedback. I do apologize if you reached out but did not get a response. Please note that if there are issues with the Expedia App, the hotel can always be reached by phone. We hope to have you stay with us again soon.

10/10 Excellent

William

Travelled with partner
Liked: Property conditions & facilities
Beautiful hotel in a great, historical area of Galveston with lots if good restaurants. Close to the cruise terminals. Down side is the roof top bar that has been undergoing renovations for the last two years with no end in sight. The hotel doesnt mention this fact anywhere.
Stayed 2 nights in Mar 2024
Response from Eddie Timmons on 8 Apr 2024
Thank you for your feedback. We hope the Rooftop Bar will be open soon but with construction on a 100+ year old building there can sometimes be unknown issues. We hope to have you stay with us again soon.

10/10 Excellent

Ryan, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Eddie Timmons on 8 Apr 2024
Thank you for your feedback. We hope to have you stay with us again soon.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Eddie Timmons on 6 Apr 2024
Thank you for the positive feedback. We hope to welcome you back soon.

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful older hotel rate the place 10 Plus close to stores, restaurants and cruise ships
Stayed 1 night in Apr 2024
Response from Eddie Timmons on 4 Apr 2024
Thank you for your feedback. We hope to have you stay with us again soon.

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Eddie Timmons on 5 Apr 2024
Thank you for your feedback. We hope to have you stay with us again soon.

6/10 Okay

Jeanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The front desk arrival person is terrible. The rooms are very nice. Valet team is excellent.
Stayed 2 nights in Mar 2024
Response from Eddie Timmons on 26 Mar 2024
Thank you for the feedback. I am sorry to hear that your check in experience did not go well. I am happy to learn that your room and encounters with valet were on target. We do hope you will return to see us again.

10/10 Excellent

Clare

Stayed 3 nights in Mar 2024
Response from Eddie Timmons on 15 Apr 2024
Thank you for your feedback. We hope to have you stay with us again soon.

10/10 Excellent

Denise

Travelled with partner
Liked: Amenities
Excellent!
Stayed 1 night in Feb 2024
Response from Eddie Timmons on 25 Mar 2024
Thank you for your feedback. We hope to have you stay with us again soon.

6/10 Okay

Jennifer

Didn’t realize the view was of an indoor “atrium” space
Stayed 1 night in Mar 2024
Response from Eddie Timmons on 25 Mar 2024
Thank you for your feedback. We hope to have you stay with us again soon.

2/10 Terrible

Wendy

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is small, no parking and definitely not worth 400 a night, nothing special at all.
Stayed 1 night in Feb 2024
Response from Eddie Timmons on 22 Mar 2024
Thank you for telling us about your experience. I'm sorry the property did not meet your expectations. As a boutique property of 135 rooms, our size is what attracts many guests and as a downtown property, valet parking is available. Thank you again for your feedback.

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 3 nights in Mar 2024
Response from Eddie Timmons on 22 Mar 2024
Thank you for your feedback. We hope to have you stay with us again soon.

10/10 Excellent

Hugh, Humble

Stayed 1 night in Mar 2024
Response from Eddie Timmons on 10 Apr 2024
Thank you for your feedback. We hope to have you stay with us again soon.

6/10 Okay

Jean

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Beds were too small, price too high for what was available. Again no roof top bar. Valetservice too expensivwe.
Stayed 2 nights in Mar 2024
Response from Eddie Timmons on 18 Mar 2024
Thank you for your comments. We hope to welcome you back if you are back in the area.

6/10 Okay

Jonathan

Not worth the cost
Stayed 1 night in Mar 2024
Response from Eddie Timmons on 18 Mar 2024
Thank you for your comments. I do apologize if your experience was not up to your expectations. If your travels bring you back to the area, we hope you will stay with us so we may show you the service standards we aspire to with all of our guests.Thank you.

10/10 Excellent

MAYRA, Spring

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Close to cruise ships.
Stayed 1 night in Mar 2024
Response from Eddie Timmons on 18 Mar 2024
Thank you for your comments. Please come by and see us again in the future.

8/10 Good

Glenn

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Eddie Timmons on 15 Mar 2024
Thank you for your feedback. We hope to have you stay with us again soon.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Mar 2024
Response from Eddie Timmons on 14 Mar 2024
Thank you for your feedback. We hope to have you stay with us again soon.

10/10 Excellent

LaDonna

Stayed 1 night in Mar 2024
Response from Eddie Timmons on 2 Apr 2024
Thank you for your feedback. We hope to have you stay with us again soon.

10/10 Excellent

Ted

Stayed 1 night in Mar 2024
Response from Eddie Timmons on 2 Apr 2024
Thank you for your feedback. We hope to have you stay with us again soon.

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant property and a nice boutique vibe.
Stayed 1 night in Mar 2024
Response from Eddie Timmons on 13 Mar 2024
Thank you for your feedback. We appreciate your kind words and hope to have you back with us again soon.

10/10 Excellent

Bradley, Des Moines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Close to everything. Strand is fun.
Stayed 1 night in Jan 2024
Response from Eddie Timmons on 8 Mar 2024
Thank you for telling us about your experiences. We hope to see you again when your travels bring you back to the island!

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were very friendly. Everything you need is just a walk away.
Stayed 1 night in Mar 2024
Response from Eddie Timmons on 7 Mar 2024
Thank you for telling us about your experience. So glad you enjoyed the hotel. Come back soon.