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"Lovely staff. Really enjoyed the terrace area for an evening drink. The breakfast was fantastic. Brilliant having parking."

"Mouldy bathroom with no proper shower (a hose on the taps). Boiling hot even in April due to hot water pipes running through the room. Breakfast waitress super rude. Hotel manager not available at the time and has since ignored all emails. Have complained to Best Western and Hotels.com"

"The room was dusty and cobwebs were around the inside of the window and we had spiders in there. The hotel was not very well maintained, could do with painting and upgrading of some of the furniture. The wooden panelling in pool area needs attention as well. We booked breakfast for 9am and when we arrived the scrambled eggs were dried up, no black pudding, no bacon and no butter available. Parking was fine. I had wanted to stay at the hotel for a while and was disappointed with my overall experience and would not visit agan."

"The property had staff that were helpful and polite we arrived early and the chap let us check in and order us a taxi to get into town . When it was late he kept us informed. The room was clean and spacious with a very comfortable bed . The shower products were lovely . The breakfast selection was fab and the morning staff were chatty. The hotel needs a complete overhaul it is dated and tired looking which I can imagine is disappointing for the staff that work hard . They deserve investment in the place they work . There was a front entrance before you got to the main doors that was plain awful and very off putting I was tempted to drive off but we didn’t due to our commitments ."

"Good breakfast"

"I booked a garden room which I thought should look over the garden but it didn’t it look over a wall one way and a back yard the other right next to the laundry room all you could hear was the washing machines and dryer. It was a same was a garden room at all. The pool was very cold."

"Service and location, restaurant/bar were all amazing especially the breakfst hamper in the room. The building shows some signs of age (noise from otehr rooms and floor board creaking) but the whole experience of staying here for 2 nights with our dog was lovely especially as we travelled without a car. Staff were friendly and extremely helpful. highly recommend."

"Very welcoming and friendly atmosphere throughout our stay. Food presented in amazing style. Excellent staff (especially Katie ) in the restaurant. Aromatherapy massage was great! Would recommend."