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Hotel New Otani Hakata

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LCD TV, pay-per-view films
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Hotel New Otani Hakata

VIP Access

Hotel New Otani Hakata

4 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationSumiyoshi Shrine12 min walk
  • Popular LocationKego Park13 min walk
  • Popular LocationCanal City Hakata19 min walk
  • AirportFukuoka (FUK)14 min drive

Choose dates to view prices

About this area

Fukuoka

Located in Fukuoka, Hotel New Otani Hakata is in the city centre and near the airport. Canal City Hakata and Tenjin Underground Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Fukuoka Anpanman Children's Museum and Fukuoka Marine World. Looking to enjoy an event or a game? See what's going on at Marine Messe Fukuoka or Fukuoka Kokusai Center.
Popular Location

What's nearby

  • Sumiyoshi Shrine - 12 min walk
  • Kego Park - 13 min walk
  • Kego Shrine - 13 min walk
  • Canal City Hakata - 19 min walk
  • Tenjin Underground Mall - 5 min drive

Getting around

  • Watanabe-dori Station - 1 min walk
  • Yakuin Station - 6 min walk
  • Fukuoka (FUK) - 14 min drive

Restaurants

  • Sembazuru — 1 min walk
  • Green house — 1 min walk
  • Hakata Daruma - 4 min walk
  • Ichibanya - 4 min walk
  • Umeyama Teppei Shokudo - 4 min walk

About this property

Hotel New Otani Hakata

4-star Fukuoka hotel in Chuo-ku, near Canal City Hakata
5 restaurants, a bar/lounge and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. All 374 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences such as fridges and electric kettles. Other amenities available to guests include room service, in-room massages and hairdryers.
Hotel New Otani Hakata offers 374 forms of accommodation with a safe and complimentary bathrobes. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1500 per day)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 2900 for adults and JPY 1900 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV
  • Films for purchase

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must be at least 20 years of age to stay in a smoking room.

Renovations and closures

The following facilities or services will be unavailable from June 8 2020 to December 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax will be collected at the property, effective from 1 April 2020. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2900 for adults and JPY 1900 for children (approximately)
  • Self-parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 4-12 years old for breakfast.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 650 out of 1171 reviews
5 - Excellent 56%
Rating 4 - Good. 410 out of 1171 reviews
4 - Good 35%
Rating 3 - Okay. 88 out of 1171 reviews
3 - Okay 8%
Rating 2 - Poor. 16 out of 1171 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 1171 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent!
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienient location to access to Tenjin and Nakasu on foot.
Stayed 2 nights in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities
Nothing special, but the distance from the main station makes inconvenient.
Stayed 2 nights in Dec 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff is friendly
Stayed 5 nights in May 2020