Nishitetsu Hotel Croom Hakata

4.0 star property
Hotel with a full-service spa, 10-minute walk to Tochoji Temple

Choose dates to view prices

Nishitetsu Hotel Croom Hakata offers a quiet respite in central Fukuoka. Guests enjoy two restaurants with Japanese and global cuisine. The full-service spa provides relaxing treatments, and free WiFi keeps everyone connected. Nearby, explore the historic Tochoji Temple.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is NZ$279
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

Comfort Business Room, Non Smoking

8.6 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Fridge
Renovated in 2016
Premium bedding
Bidet
Hairdryer
Private bathroom
Free bottled water
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room, Non Smoking

8.4 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Fridge
Renovated in 2016
Premium bedding
Bidet
Hairdryer
Private bathroom
Free bottled water
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Comfort Twin Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Fridge
Renovated in 2016
Premium bedding
Bidet
Hairdryer
Private bathroom
Free bottled water
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Comfort Twin Room, Smoking

Highlights

Air conditioning
Fridge
Renovated in 2016
Premium bedding
Bidet
Hairdryer
Private bathroom
Free bottled water
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Comfort Single Room, Top Floor, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Air conditioning
Fridge
Renovated in 2016
Premium bedding
Bidet
Hairdryer
Private bathroom
Free bottled water
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Single Room, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Fridge
Premium bedding
Bidet
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Single Room, Smoking

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
Premium bedding
Bidet
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Semi Double Room, Non Smoking for 2 people

8.2 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Fridge
Premium bedding
Bidet
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 15 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Double Room Non Smoking

  • Sleeps 2

Comfort Single Non Smoking

  • Sleeps 1

Comfort Twin Room Non Smoking

  • Sleeps 2

Comfort Twin Room Smoking

  • Sleeps 2

Single Room Non Smoking

  • Sleeps 1

Single Room Smoking

  • Sleeps 1

Comfort Business Room Non Smoking

  • Sleeps 1

Semi Double Room Non Smoking

  • Sleeps 2

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About the area

Map
1-17-6 Hakataekimae Hakata-ku, Fukuoka, Fukuoka-ken, 812-0011

What's nearby

  • Canal City Hakata - 9 min walk - 0.8 km
  • Hakataza Theatre - 16 min walk - 1.4 km
  • Fukuoka Anpanman Children's Museum - 16 min walk - 1.4 km
  • Marine Messe Fukuoka - 2 min drive - 3.4 km
  • Ohori Park - 4 min drive - 4.3 km

Getting around

  • Hakata Station - 3 min walk
  • Gion Station - 8 min walk
  • Fukuoka (FUK) - 3 min drive

Restaurants

  • ‪牧のうどん (Maki no Udon) - ‬2 min walk
  • ‪マクドナルド - ‬3 min walk
  • ‪Tully's Coffee &TEA - ‬2 min walk
  • ‪コメダ珈琲店 - ‬3 min walk
  • ‪バソキ屋 - ‬2 min walk

About this property

Nishitetsu Hotel Croom Hakata

Upscale hotel near Canal City Hakata
Located close to Tochoji Temple and Marine Messe Fukuoka, Nishitetsu Hotel Croom Hakata provides an indoor mineral hot spring (onsen), a corner/local shop and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site Japanese cuisine restaurant, 2F 博多 飛うお, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), hot springs on-site and valet parking (surcharge)
  • A front desk safe, a vending machine and a banquet hall
  • Luggage storage, a lift and coffee/tea in reception
  • Guest reviews say great things about the helpful staff and location
Room features
All 503 rooms have comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bidets, baths or showers and free toiletries
  • Fridges, electric kettles and housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (JPY 2,000 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 2F 博多 飛うお

Things to do

  • Full-service spa
  • Indoor hot spring

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Full-service spa

  • Hot springs open from 3:00 PM - 1:00 AM
  • Hot springs water temperature - 41 ºC
  • Indoor hot spring
  • Massage
  • Outdoor hot spring
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 14 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
  • A tax is imposed by the city: JPY 50.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2000 per person
  • Valet parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to 1:00 AM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Nishitetsu Hakata
Nishitetsu Hakata Fukuoka
Nishitetsu Inn
Nishitetsu Inn Hakata
Nishitetsu Inn Hakata Fukuoka
Nishitetsu Hotel Croom Hakata
Nishitetsu Hotel Croom
Nishitetsu Croom Hakata
Nishitetsu Croom
Nishitetsu Croom Hakata
Nishitetsu Hotel Croom Hakata Hotel
Nishitetsu Hotel Croom Hakata Fukuoka
Nishitetsu Hotel Croom Hakata Hotel Fukuoka

Frequently asked questions

Is Nishitetsu Hotel Croom Hakata pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Nishitetsu Hotel Croom Hakata?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Nishitetsu Hotel Croom Hakata on 30 Nov 2025 start from NZ$277.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Nishitetsu Hotel Croom Hakata?

Valet parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at Nishitetsu Hotel Croom Hakata?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Nishitetsu Hotel Croom Hakata?

Checkout is at 11 AM.

Where is Nishitetsu Hotel Croom Hakata located?

Located in Hakata Ward, this spa hotel is within a 15-minute walk of Tochoji Temple and Canal City Hakata. Marine Messe Fukuoka and Ohori Park are also within 3 mi (5 km). Hakata Station is only a 3-minute walk and Gion Station is 8 minutes.

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Reviews

Nishitetsu Hotel Croom Hakata Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 627 out of 1047 reviews
Rating 8 - Good. 304 out of 1047 reviews
Rating 6 - Okay. 69 out of 1047 reviews
Rating 4 - Poor. 30 out of 1047 reviews
Rating 2 - Terrible. 17 out of 1047 reviews

Reviews

10/10 Excellent

Lori Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the Hakata station. The staff was so helpful and courteous. The breakfast was generous with so many options. We would definitely stay here again
Stayed 2 nights in Oct 2025

4/10 Poor

John

Liked: Cleanliness, staff & service
Location is great
Stayed 3 nights in Apr 2025

10/10 Excellent

Allison

Liked: Amenities
Hotel was clean and within walking distance to many different amenities.
Stayed 3 nights in Apr 2025

10/10 Excellent

Man Wai

Liked: Cleanliness, property conditions & facilities
Convenient next to bus terminal
Stayed 1 night in Feb 2025

8/10 Good

Yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit walk from the station than expected, but was good hotel. Onsen was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Tomislav

Liked: Cleanliness, staff & service, property conditions & facilities
Train station very close and accessible to all attractions around Hakata
Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were a little firm and the room was small, but it was still comfortable and clean
Stayed 1 night in Oct 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient location lots of restaurants and shops nearby! Clean and tidy rooms!
Stayed 5 nights in Sep 2024

10/10 Excellent

Yoonbo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very kind.very cozy.very quiet!!very very good!!!
Stayed 2 nights in Aug 2024

8/10 Good

JAE YONG

Disliked: Cleanliness
The hotel is next to Hakata Station and the bus terminal, which is great. However, you have to give up on the cleanliness of the hotel room.
Stayed 3 nights in Aug 2024

6/10 Okay

Kelli

Liked: Staff & service, amenities, property conditions & facilities
Staff was great, but the beds are traditional, Japanese beds and very hard. We asked for extra blankets to try to soften up the beds and either they didn’t understand or didn’t want to comply. I have a back injury and staying there 5 nights was torture.
Stayed 5 nights in Aug 2025

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are not large enough to accommodate oversized luggage. Coin operated laundry is very convenient and area is clean. Attractive lobby and staff are extremely helpful. Wish there was an onsite restaurant
Stayed 4 nights in Mar 2025

10/10 Excellent

Yayoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a big hot spring bath. So I was Abel to so relax.
Stayed 1 night in Aug 2024

8/10 Good

Choi Chu Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A convenient and comfortable hotel, yet a bit small. It could be better if female amenities, like cleansing face oil, facial cream, etc, could be provided.
Stayed 1 night in Dec 2024

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities
near the station.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

WiFi too slow; there’re Mainland Chinese women keep chatting inside public hot bath; Hotel location is good.
Stayed 4 nights in Dec 2024

8/10 Good

Choi Chu Gregor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient for it is opposite to a bus terminus and subway station within walking distance. Despite the room is a bit small, it is quite comfortable. I enjoyed very much the onsen. Thanks a lot.
Stayed 1 night in Oct 2024

4/10 Poor

Jae Ghon

Disliked: Cleanliness, amenities, property conditions & facilities
So so
Stayed 1 night in Aug 2024

8/10 Good

Nobuko

Liked: Cleanliness, property conditions & facilities
駅近で大浴場もゆっくり出来ます
Stayed 1 night in Oct 2025

4/10 Poor

Takeshi

Disliked: Property conditions & facilities
ベットが硬いのとWi-Fiが頻繁に切れました…
Stayed 1 night in Oct 2025

4/10 Poor

Koei

Liked: Staff & service
Disliked: Cleanliness
エアコンの音がうるさく寝れない。 チェックインに時間がかかりすぎる。
Stayed 1 night in Oct 2025

8/10 Good

Hirofumi

Liked: Cleanliness, amenities, property conditions & facilities
温泉の浴槽が広く快適だった
Stayed 1 night in Oct 2025

10/10 Excellent

KENSUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです
Stayed 1 night in Oct 2025

10/10 Excellent

uchizono

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの匂いがリラックスを誘う。
Stayed 2 nights in Oct 2025

8/10 Good

corey

Liked: Staff & service, amenities
Room was ok but needs an upgrade to cleaner floors and walls. Breakfast was very subpar. Staff were nice and the onset area was great including a sauna. Would stay here again for the convenience of the location- 5 minute walk to the Hakata Train/ Bus Station.
Stayed 1 night in Oct 2025