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Beautiful place! Love the hot tub on a rainy afternoon. Highly recommend!
Very clean!
Verified traveller
Stayed 1 night in Sep 2023
2/10 Terrible
Pam
Travelled with partner
19 Aug 2023
Disliked: Staff & service
Left a jacket behind accidentally upon check out. Reached out to the hotel via Expedia and also directly via email but there was no response at all.
Reception closed at 6pm and basically self check in and zero attention to service provided.
We arrived late and the reception was closed but a key was left out for us with instructions . There was a lovely basket of breakfast things including a loaf of freshly baked bread left for us which was a lovely surprise.
The room itself was fresh and cosy with big glass doors looking out to lush forestry.
There was a lovely mountain view which was mostly obscured by the trees which was a shame but apart from that we really enjoyed our stay.
Very relaxing stay. Room was very well equipped and comfortable. Price wise it was a splurge but nice to have the little extras such as welcome drinks and breakfast delivered to your room. The staff at check in were very helpful and welcoming. Would definitely recommend and hope to return
Amazing range of food at the restaurant. As we reached the hotel rather late, the restaurant accommodated us and staff were very friendly. Hotel rooms were clean and we had a surprise basket with bread, drinks, biscuits, cupcakes, museli, oats and milk. Hotel even provided free wine for us. Check out was smooth as we just had to drop off the key. It was an awesome stay.
Staff were very obliging and helpful, deluxe unit was excellent and hot tub fabulous, would recommend the Rain Forest accommodation to everyone, the breakfast was also delicious. A 5 star accommodation.
Really love the place! Staff service is high quality from check-in to the restaurant. Unfortunately, my heli hike activity was postponed due to weather so Will be coming back!
What a great resort. We will be back for sure! Make sure you book the deluxe room. Well worth the extra money. The restaurant onsite is also a must for a well priced generous meal.
The only perfect score I have ever given!
Perfect in every way, location, rainforest gardens, outlook, room design, comfort, ammenities, privacy, restaurant, food, service, staff friendly and efficient.
I was travelling with my sister who uses a walker also a little dog....on arrival they had up graded us too the most beautiful room ..like the one in photo...felt like I was in the Hilton...10 out of 10....my little dog loved it also could let outside and she ran about in the bush near by...my sister found it so easy to get around and the bathroom was set up for her...wonderful body creams and product you could use..also wine,chocolate all free..then to top it off a breakfast was delivered early evening (free) in a basket...when to the restaurant which could walk to service and food A ....I sell dog woollen "rugs" and have a facebook page...Snug as a bug "rugs" I have put the Rainforest Motel on it and highly recommended it for people travelling with their dog.They will even look after your dog if you are away for the day...Irene