Top Hotels Near Fort Story Beaches in from NZ$117

"The staff was very helpful, even when plans changed. The room was very clean."

"I stayed at the Hilton Oceanaire in Virginia Beach this weekend, right on the water, and while it started off frustrating, it ended up being a great experience thanks to the staff. I arrived after 5pm, well past the 3pm check-in, my room still wasn’t ready. After a long day, I was annoyed and admittedly gave the front desk attendant a hard time. I was in full “Karen” mode. What impressed me was how masterfully they handled it. They stayed calm, professional, and respectful, acknowledged the delay, and completely de-escalated the situation. They stopped me in my tracks without ever making me feel dismissed, which honestly turned my whole mood around. Once I got to my room, everything was clean, comfortable, and the oceanfront view was beautiful. The location was a huge plus. The delay wasn’t ideal, but the way it was handled really stood out. Excellent customer service! I’d definitely stay again."

"Clean rooms and friendly staff, I would’ve rated staff 5 stars but I noticed the clean up crew went through my belongings. "

"A"

"Festive environment with a great indoor and outdoor pool with amazing scenery of the ocean. "

"Wonderful staff was great friendly & professional "

"Nice view. That’s about it. Okay beds (comfortable). But the room and rest of the hotel was filthy and falling apart. Holes in bath towels, grime, stains, wallpaper peeling-mold underneath, baseboards falling off, windows you can barely see out of because the glass was so dirty, the pool was green and moldy, exposed rusty metal in the crumbling cement balcony floor, broken, wobbly toilet, cockroaches in the hallways. I hate giving negative reviews but it was pretty bad. "

"The indoor pool and hot tub were both cold and not heated. It was end of March and still cold outside,would have assumed they would have been warm and usable. The guest washing machine smelt of mildew and mold. "

"Great location, nice place."