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"Good room layout, just some outlets not working "

"We stayed here on a layover. The shuttle was fast to pick us up. There is Mexican restaurant next door. We left early to catch a 5:15am flight. You need to use an Uber for early morning flights but that was ok. I would stay here again."

"I recently had the pleasure of staying at the Sonesta in Charlotte, and I must say, it was a fantastic experience! The hotel exceeded my expectations in every way. The staff was incredibly helpful and friendly, always ready to assist with a smile. Their attention to detail made me feel welcome and valued throughout my stay. The amenities were excellent, providing everything I needed for a comfortable and enjoyable visit. From the well-maintained fitness center to the relaxing pool area, I truly appreciated all the thoughtful touches. Overall, my time at the Sonesta was delightful, and I would highly recommend it to anyone looking for a great place to stay in Charlotte. I look forward to returning in the future!"

"Great location and great customer service. Highly recommend!"

"Breakfast was good"

"I didn’t have the breakfast but the dinner was good "

"Stayed less than 24 hours. The front desk staff was great. Small hotel great for the price. They offered water and coffee and suggestions for local restaurants. Room was clean beds were comfortable. "

"Breakfast was great, bed was comfortable. It’s downtown so it’s a little noisy. "

"This Hotel was very bad. I had a roaches in my room and had to buy cleaning products cause it was filthy. Parking was horrible and scary at night I felt like I needed to be armed going to and from my car. I will never stay there again and all I saved by staying there was $20 dollars I will spend that money and more not to stay there ever agaion."