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"Staff friendliness and cleanliness of room. Was offered the complimentary upgrade b/c of status without having asked for it."

"The staff was amazing very accommodating. The room and the building was clean, and care for. I enjoyed my visit. Would definitely come back "

"I was in town for concert at the Blumenthal Center and the Hyatt House was an easy walk to that venue; it's even closer to the Spectrum, which is right next door. And there are tons of bars and restaurants also within easy walking distance. So, it was ideal to be able to valet park my car (though a bit pricey!) and not have to worry about driving. Hotel staff were all remarkably friendly and helpful. My room was perfectly clean and quiet, and the hotel bar was perfect for drinks and light fare. Highly recommend."

"Room was clean, location was great and hotel staff was very nice. "

"Clean room. Friendly staff. Will be my go to hotel when traveling"

"Clean room, quiet."

"Highly recommend!"

"Very nice "

"The room was good. The staff was excellent. They could not have been nicer. We were pleasantly surprised to find that they actually cared and spent extra time helping us. It's not often today that you find staff that care about their job and about people."