Spa Hotels & Resorts in Florencia from NZ$120

"Very"

"Good location Amenities dated Reception and rooms really needs updating Pools and hot springs descent but more of a substandard centre parcs standard"

"Great resort"

"We were given a room that was full of mildew. When we turned on AC to help it too smelled of mold. When I spoke to manager she said previous person did not complain, which just tells me they have poor quality control. (And that she was dismissing my concern). My son started coughing due to conditions and we talked to front desk about checking out early. Turns out when we first arrived I signed a form allowing no early check outs. Just make sure you look at room before you sign their paperwork. After we complained they moved us to a room more in keeping with how the rooms were advertised. So I think we were given a room that had not been renovated yet. In short, I agree with some of the other reviews, motel quality and staff not very friendly. Also if healthy food important to you- be aware they have margarine not butter, not the freshest ingredients. I thought given price, I was paying for better quality that just wasn’t there. For additional context- the sheets were thin, had stains, and back porch had sewer smell. "

"We stayed on the second floor and had a nice balcony with a view of the volcano which was beautiful. The room had a few inconveniences - there was no countertop by the sink for toiletries and the Wi-Fi was very poor. Also, be ready for an early wake-up as the birds start chirping around 5 a.m. and it’s a full-on orchestra. Overall, it was a nice place."

"Perfect stay "

"Great location with a beautiful view and a nice, warm swimming pool. Breakfast was good, and the bungalow was clean."

"Breakfast was fantastic every morning. Great variety to suit everyone. The entire property was spotless, including the room!! Everything is very well maintained. Majority of staff were incredibly friendly, polite and helpful. Drinks at the bar were lovely and happy hour every evening was a nice surprise, although the menu is much smaller. "

"Paradise was a totally unique resort and experience. We loved the hot springs with varying temperatures. Amenities at the resort were great including the coffee bar swim up bar and breakfast buffet. The staff was so friendly and helpful."