Flagami Hotels, Miami

"The staff and room were PERFECT! "

"Unfortunately, the service by the pool and by the beach were horrendous. It wasn’t the fault of the waiters. They tried their best food took forever well over two hours to make it to the beach for lunch one time one of your outlets was closed and you actually closed the kitchen and there was nowhere to get lunch except for sitting down there were horrible college kids and underage drinking on the beach happening everywhere on the property. During spring break, there must’ve been 500 freshman from university Wisconsin. Like a keg fest on the beach.. The pool constantly ran out of towels and I couldn’t get a chaise lounges . The concierge only stays till 6 o’clock and after that if you need something, you have to wait on a very long Front Desk line to ask anything. The concierge’s actually keep banking hours and not hospitality hours. It’s very weird."

"Stunning resort. The only thing we missed was a microwave in our room. We can’t wait to book again. "

"Great Hotel, Great Location. The restaurants on Espanola Way (very short walk) were amazing."

"Very nice indication very clean and organized "

"Room was comfortable"

"The hotel is in a great walkable area with several restaurants right downstairs and only a block from the beach. The only issue was that when we checked in and were admitted to our room, the elevator in our building was out of service, so we had to walk up three flights of stairs with our luggage and then down again for checkout. Once there, we realized there were no towels in our room for showering. We asked twice and waited over an hour with no towels. When we were leaving the room, we ran into housekeeping and asked again, and finally received towels. "

"Very clean "

"It was great "