Apartments in Felipe Carrillo Puerto

"This property was amazing. The staff are all very friendly and kind, always happy to help. The swim out was definitely worth it. Food at Grotto was good. The downside was the numbers on the elevators were confusing and made it difficult to get around, the beach club is not on site so we didn’t get to go but we plan to go back"

"Amazing nice unique place "

"So the room were spectacular. The service fantastic, the food was delicious an the cocktails out of sight. the only thing that was a surprise is that when we wanted the outdoor pool was not always available. Of course the pool took about an 1.5 hours to get heated, but when we requested to have it turned on, we were never alerted that they would not end up doing it. So after a beautiful romantic walk back from dinner the pool was cold..... A bit of a Debbie Downer since the pool is used in high lighting the property rooms. I would still stay there again, but would ask for them to contact us if they will not be heated after we asked. The beach club was more then comfortable. EVERYONE went beyond the usual for great service. Other then that, we had a magical time. Thank you Tago Tulum "

"The grounds are stunning so tranquil. Clean & service from staff is 10/10 "

"This is a new property just opened in April 2025, and has been buit to a very high spec. The rooms are modern and each with private jacuzzi’s, with the suites super luxiorious with a kitchen and living room and very roomy. The swimming pool area has lots of loungers to relax after a swim, and has a dining area in the middle to order refreshments. The gym is fully equiped and excellent. 24 hr concerciege and free parking. Ivan, the manager, and his team are always readily available to help if you require anything. The cleaning staff are great and ensure rooms left pristine"

"I had the ocean view suite, it was absolutely beautiful! I love the boho chic style. It is such a beautiful hotel. The staff is very friendly, welcoming and very helpful. The Moro restaurant in the hotel is insanely good. The food is delicious. Everything is very clean and well maintained. They also have these very cute activities that are included. I also liked that the bike renting was included so you could just borrow a bike and explore the area. The area is very central, you’re super close to cool shops and beach clubs. I wish the hotel had an ATM that would have been helpful to get cash on site, I also wish they had room service. All in all it was such a wonderful experience and I would definitely visit again. "

"This hotel is beautiful, very modern and spacious. I loved having my own pool area. The concierge was very attentive. The only issue is there isnt much near the hotel. So its necessary to have transportation to get around. "

"It's was a beautiful place. Relaxing courteous staff. Flights killed the whole trip"

"Amazing experience "